15 Reviews
Write a Review15 Reviews of Vlad Sarser
October 14, 2024
Do yourself a favor and look up this dealership on the Better Business Bureau website. I found a car that looked like a good deal on the Car Guru's website that the Taverna Collection was selling. The dea Better Business Bureau website. I found a car that looked like a good deal on the Car Guru's website that the Taverna Collection was selling. The dealership is great at responding initially as soon as you express any interest in the car. Then it's all a steep downhill decline from there. I went through with purchasing the car. I regret it now as the day after the car was delivered we found so many issues with it. You can clearly tell the car they sold me was in an accident. I contacted the dealership and was told I needed to take the vehicle in somewhere for an inspection and have them write up an invoice. They would not just take our word, photos, or videos regarding the issue. They also told me if it was found the frame was bad they would help me get it returned without needing to pay the $4,000+ return fee. We then took the car in, got an invoice written up that ended up finding the car would need over $6,000 to fix all the issues with it. The person who did the invoice/inspection also stated he didn't feel this car was safe to drive. But, due to the wording in the invoice as "may need replacement" the dealership only offered to pay to replace the broken radiator shield. If I would have accepted that deal, I would have had to sign a non-disclosure agreement preventing me from moving forward with the complaints I plan to file. I still also have never received my $500 deposit back. This place is the WORST. Please only buy a car from there if you can inspect it yourself. I live in MI and opted to have it delivered because I thought it was a reputable dealership but I was so very wrong. This place is an absolute disgrace. I have never been so disappointed. The lack of communication and transparency is frustrating. They clearly do this to a lot of customers as well because I had received an email asking for an invoice on the "smoking issue from hood" which was an issue I did not have with this vehicle I purchased. That email was meant for another customer with issues. More
Other Employees Tagged: Nick Boustead
September 30, 2024
SCAM SCAM SCAM! Be warned! Cars are lemons! Almost non existent customer service. Sold me car will not take bake. Kept my down payment. Report to Attorney General FB Be warned! Cars are lemons! Almost non existent customer service. Sold me car will not take bake. Kept my down payment. Report to Attorney General FBI any entity for fraud! More
Other Employees Tagged: Nick Boustead, NIck Anagno, Eddie Lockhart
June 22, 2024
Horrible dealership with a horrible salesman. On every site, you can tell the reviews are fake, because there will be several on the same day and often similar wording. Spend a little time being On every site, you can tell the reviews are fake, because there will be several on the same day and often similar wording. Spend a little time being good instead of spending so much time pretending. More
May 20, 2024
Do Not buy. . it is awaste ... 48hours for a recall .. Crap vehicles.. worthless lawsuits awaste . it is awaste ... 48hours for a recall .. Crap vehicles.. worthless lawsuits awaste More
Other Employees Tagged: Nick Boustead , Alex
April 09, 2024
Thanks to Vlad! I was able to acquire another Supra! Thanks to you and the team. Fantastic dealership with excellent sales staff. It was a seamless out of state tran I was able to acquire another Supra! Thanks to you and the team. Fantastic dealership with excellent sales staff. It was a seamless out of state transaction. More
April 08, 2024
I’m not sure I can say enough about Vlad. His professionalism, knowledge, and overall demeanor are such a refreshing addition to the auto buying experience. Most of us enter into the car buyi His professionalism, knowledge, and overall demeanor are such a refreshing addition to the auto buying experience. Most of us enter into the car buying experience with dread and skepticism, but Vlad alleviates those feelings, and made it a pleasure. I don’t write these statements lightly, but he truly is an asset to the auto industry. Having made over 70 car purchases ,yes I’m an auto aficionado , Vlad made my last experience an absolute dream! More