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Viviana Moreno
Viviana Moreno at Seguin Chevrolet

Viviana Moreno

BDC Manager

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.7
36 Reviews
4.7

36 Reviews

Write a Review

Dealership Experience

3 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

36 Reviews of Viviana Moreno

January 31, 2025

Dealership Rating
Employee Rating

This is the most incompetent place I've ever been to. The lie, can't complete a service job right and take at least 3 weeks for minor repairs. All they try to do is sell you parts you don't need. Lucky I More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Sims, Beca Ramirez Godoy, Monica Moreno-Davila, Orlando Rios

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January 18, 2025

Dealership Rating
Employee Rating

I was really impressed by the level of service that we were provided with. Also the selection of trucks fast exceeded my expectations More

by kingster502001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Beca Ramirez Godoy, Monica Moreno-Davila, Gary Stehle

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Jan 21, 2025

Seguin Chevrolet responded

Dear kingster502001, Thank you for your fantastic review! I'm thrilled to hear that you were impressed with our level of service and that our selection of trucks exceeded your expectations. We’re grateful for your support and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

December 25, 2024

Dealership Rating
Employee Rating

Great customer service. I highly recommend them for your sales or service even If just passing through. More

by mannyfreshsepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenn Tejada, Sam Hood , Manny Sepeda

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Dec 30, 2024

Seguin Chevrolet responded

Dear mannyfreshsepeda, Thank you so much for the kind words and for recommending us! We're thrilled to hear that you had a great experience with our sales and service teams. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

December 25, 2024

Dealership Rating
Employee Rating

Everything went great and the salesperson Sam was excellent at showing me the trucks and telling me about everything the truck did. More

by burtongary45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Ivan Perez, Monica Moreno-Davila, Sam Hood, Syble Kline, Jonathan Rosario, Jose Ramirez

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Dec 30, 2024

Seguin Chevrolet responded

Dear burtongary45, Thank you for your wonderful review! We're so glad to hear that Sam provided you with excellent service and helped you find the perfect truck. We appreciate your business and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 05, 2024

Dealership Rating
Employee Rating

Awesome dealership, awesome experience! Jose was amazing and was super knowledgeable about everything. Got me into my new truck and I am loving it! More

by aiprinvestments
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Ramirez , Ace Oeffinger, Anthony Rosario

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Dec 06, 2024

Seguin Chevrolet responded

Dear aiprinvestments, Thank you for your fantastic review! We’re delighted to hear that Jose provided you with an amazing and knowledgeable experience, helping you find your new truck. It’s great to know you’re loving it! We appreciate your support and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

November 26, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable, and great people. Would recommend friends to this dealership for a purchase or trade in for a vehicle. More

by jeffhuff57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims

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Nov 29, 2024

Seguin Chevrolet responded

Dear jeffhuff57, Thank you for your kind review! We're thrilled to hear you found our team friendly and knowledgeable. Your recommendation means the world to us, and we're glad we could provide an experience worth sharing with your friends. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

November 25, 2024

Dealership Rating
Employee Rating

Professional staff who the different autos and trucks and helped decide the truck that offered all the features we were looking for. More

by rcwatsonre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Beca Ramirez Godoy, Monica Moreno-Davila, Ramiro Castillo, Sam Hood, Orlando Rios , Ms Sam

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Nov 29, 2024

Seguin Chevrolet responded

Dear rcwatsonre, Thank you for your wonderful feedback! We're so glad to hear that our professional staff was able to help you find the perfect truck with all the features you were looking for. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

November 10, 2024

Dealership Rating
Employee Rating

Fast and efficient in what I needed to get the best price for what I wanted. They made the process say and I got a good price. More

by bpgreen75
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Rosario

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Nov 13, 2024

Seguin Chevrolet responded

Dear bpgreen75, Thank you for the fantastic review! We're thrilled to hear that we were able to provide you with a fast, efficient, and easy experience while getting you a great price. We appreciate your business and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

November 05, 2024

Dealership Rating
Employee Rating

Really bad on the financial department what's they have your money they forget there promises More

by usasonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 05, 2024

Seguin Chevrolet responded

Dear usasonia, I’m truly sorry to hear about your experience with our finance department. It’s important to us that we meet our commitments and provide clear communication throughout the process. Your feedback helps us improve, and I appreciate you bringing this to my attention. I would like to discuss this further and see how we can resolve the issue. Please feel free to reach out to me directly at (830) 303-4381. Sincerely, Jeremy Sims, General Manager

July 30, 2024

Dealership Rating
Employee Rating

Seguin Chevrolet was prompt, courteous and with me, patient. The 2025 Chevy Trax Is a great little car with plenty of room inside More

by BRICH46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dre Lavin , Denzel ⭐️⭐️⭐️⭐️⭐️

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Aug 01, 2024

Seguin Chevrolet responded

Dear BRICH46, Thank you for your wonderful review! We're delighted to hear that you found our service prompt, courteous, and patient. Enjoy your new 2025 Chevy Trax; it’s great to know you’re pleased with its spaciousness. Sincerely, Jeremy Sims, General Manager

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