Vivian Montes
Vivian Montes at Ken Garff Mercedes-Benz of Salt Lake City
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Vivian Montes

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.6
114 Reviews
4.6

114 Reviews

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114 Reviews of Vivian Montes

January 26, 2025

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Employee Rating

Vivian was so helpful all through my process of my car and very kind and and kept me updated on the progress More

by tolfeth
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Recommend Dealer
Yes
Jan 27, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 28, 2024

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Vivian and Garff Mercedes are great. They are honest and always follow up when service is needed. They are very knowledgeable and friendly. More

by sulbrich
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Recommend Dealer
Yes
Dec 30, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 26, 2024

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I have had a Great relationship with This Company for many years….and many cars.! I Like the family feel! More

by naomatate
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Recommend Dealer
Yes
Dec 30, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 21, 2024

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Employee Rating

My recent service experience was excellent. My service advisor, Vivian, was particularly helpful. I was very pleased with everything. More

by jamesblanch
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2024

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Employee Rating

Service did a wonderful job with our C300 and parts came through beautifully with coordinating directly with us regarding the winter mats. More

by mfratianni86
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Recommend Dealer
Yes

Other Employees Tagged: Bob Vieweg

Dec 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 25, 2024

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Employee Rating

Vivian has been great to work with and has continued to provide follow up and solutions for additional work we need to have completed. More

by pcoosaia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Haynes

Nov 27, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 04, 2024

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Employee Rating

Vivan was very proactive in ensuring that my car was well taken care of and that it was a positive experience for me as well. More

by chasknadler
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Recommend Dealer
Yes
Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 04, 2024

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Employee Rating

Vivian is the best! ! Always goes above and beyond to help. 20 out of 10!!! More

by johaupt
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Recommend Dealer
Yes
Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 03, 2024

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Employee Rating

Everything went as expected, I waited for my car in their nice waiting area, the amount of time it took was as expected. More

by bretmaverick999
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 03, 2024

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Employee Rating

Your price for repairs is always more than I expect - Wow! This is all I want to say so if you don't like what I say tough Shefsky! ssss.vv,vmmxxxxxxx xxxxx xxxx xxxxx ssx xx xxx x x xxxx x xxxxx xxxx More

by BRENT47
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Recommend Dealer
Yes
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