Vivian Montes

My recent service experience was excellent. My service advisor, Vivian, was particularly helpful. I was very pleased with everything. My service advisor, Vivian, was particularly helpful. I was very pleased with everything. More

by jamesblanch Verified Customer Verified Customer

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Service did a wonderful job with our C300 and parts came through beautifully with coordinating directly with us regarding the winter mats. through beautifully with coordinating directly with us regarding the winter mats. More

by mfratianni86 Verified Customer Verified Customer

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Vivian has been great to work with and has continued to provide follow up and solutions for additional work we need to have completed. provide follow up and solutions for additional work we need to have completed. More

by pcoosaia Verified Customer Verified Customer

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Vivian is the best! ! Always goes above and beyond to help. 20 out of 10!!! ! Always goes above and beyond to help. 20 out of 10!!! More

by johaupt Verified Customer Verified Customer

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Vivan was very proactive in ensuring that my car was well taken care of and that it was a positive experience for me as well. taken care of and that it was a positive experience for me as well. More

by chasknadler Verified Customer Verified Customer

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Everything went as expected, I waited for my car in their nice waiting area, the amount of time it took was as expected. nice waiting area, the amount of time it took was as expected. More

by bretmaverick999 Verified Customer Verified Customer

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Your price for repairs is always more than I expect - Wow! This is all I want to say so if you don't like what I say tough Shefsky! ssss.vv,vmmxxxxxxx xxxxx xxxx xxxxx ssx xx xxx x x xxxx x xxxxx xxxx Wow! This is all I want to say so if you don't like what I say tough Shefsky! ssss.vv,vmmxxxxxxx xxxxx xxxx xxxxx ssx xx xxx x x xxxx x xxxxx xxxx More

by BRENT47 Verified Customer Verified Customer

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Amazing and communicated well. Felt they had my best interest, and were very open and honest. Felt they had my best interest, and were very open and honest. More

by aguilarjesse619 Verified Customer Verified Customer

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Vivian is the best and now the only service advisor I will work with at any Mercedes dealership. Her attentiveness and service skills far surpass any of the other service advisors I have dealt with. Sh will work with at any Mercedes dealership. Her attentiveness and service skills far surpass any of the other service advisors I have dealt with. She communicates clearly, keeps me updated on progress and makes sure all of my needs are met. She even preemptively texted me to let me know she was going to be out the following day and made sure I knew who I could talk to if I had any questions. She embodies the exceptional service level that is expected at a Mercedes Benz that many other service advisors fail to meet. More

by janellersmith Verified Customer Verified Customer

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It felt like they didn't care about the money that I had to spend. to spend. More

by Hmccloyn Verified Customer Verified Customer

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