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Vivian Montes
Vivian Montes at Ken Garff Mercedes-Benz of Salt Lake City
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Vivian Montes

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.6
117 Reviews
4.6

117 Reviews

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117 Reviews of Vivian Montes

February 21, 2025

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Employee Rating

Vivian was great to work with and communicated ver well. Always a pleasure going to Mercedes. More

by sbokovoy9975
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Yes
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February 11, 2025

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Team was great to work with and as always very responsive and helpful with all questions More

by tgeorge
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Recommend Dealer
Yes

Other Employees Tagged: Toni Seely, Cameron Telford, Kyle Jeffrey, Braiden Draper, Jason McDonough, Garret Olson

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February 09, 2025

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I had a great experience. Vivian helped me and was absolutely wonderful. She was quick to provide updates and she let me know exactly what was going on with my car. I would hi More

by Bjorn.anthony7
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Yes
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Feb 11, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

January 26, 2025

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Vivian was so helpful all through my process of my car and very kind and and kept me updated on the progress More

by tolfeth
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Yes
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Jan 27, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 28, 2024

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Vivian and Garff Mercedes are great. They are honest and always follow up when service is needed. They are very knowledgeable and friendly. More

by sulbrich
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Recommend Dealer
Yes
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Dec 30, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 26, 2024

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I have had a Great relationship with This Company for many years….and many cars.! I Like the family feel! More

by naomatate
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Recommend Dealer
Yes
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Dec 30, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 21, 2024

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My recent service experience was excellent. My service advisor, Vivian, was particularly helpful. I was very pleased with everything. More

by jamesblanch
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Recommend Dealer
Yes
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Dec 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2024

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Service did a wonderful job with our C300 and parts came through beautifully with coordinating directly with us regarding the winter mats. More

by mfratianni86
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Recommend Dealer
Yes

Other Employees Tagged: Bob Vieweg

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Dec 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 25, 2024

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Employee Rating

Vivian has been great to work with and has continued to provide follow up and solutions for additional work we need to have completed. More

by pcoosaia
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Haynes

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Nov 27, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 04, 2024

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Vivan was very proactive in ensuring that my car was well taken care of and that it was a positive experience for me as well. More

by chasknadler
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Recommend Dealer
Yes
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Nov 08, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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