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Vitaliy Khlebnikov
Vitaliy Khlebnikov at Herb Gordon Subaru
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Vitaliy Khlebnikov

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
436 Reviews
5.0

436 Reviews

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436 Reviews of Vitaliy Khlebnikov

January 18, 2025

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Employee Rating

A Subaru-only dealership is so different from competing mixed dealerships and especially dealerships selling only competing brands. Reliable cars. Reliable people. Low pressure. Subarus are quite numer More

by — New buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bethany Ramirez , Luke Coard

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Jan 20, 2025

Herb Gordon Subaru responded

Hi, thank you so much for your positive comments about Herb Gordon Subaru! We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2025

Dealership Rating
Employee Rating

Great Service! !! In and out in less than 90 minutes !! Love this Dealership !!! Thank you More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Herb Gordon Subaru responded

Hi Susan, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 13, 2025

Dealership Rating
Employee Rating

I have used this dealership for service for about 15 years. Always honest and reliable. More

by Bfoster109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 10, 2025

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Employee Rating

Service was great. Friendly and knowledgable staff, comfortable waiting area, thorough and careful inspection of the vehicle. All great. More

by baltner123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

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Jan 11, 2025

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 18, 2024

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Employee Rating

Herb Gordon Subaru service is fair, honest, convenient, and easy to schedule. Vitaliy is a great service representative! More

by cameron.asylum@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2024

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Employee Rating

Always prompt and the always under promise and over deliver. Great customer services. Promises kept and deadlines met. More

by wjbonsai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers, Jerell Latham

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Dec 15, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 12, 2024

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Employee Rating

The brakes and rotors hob was done in a timely manner which was good. The car brakes is working perfectly. More

by Kgransam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2024

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 11, 2024

Dealership Rating
Employee Rating

Mo made the experience quite easy and satisfying. He presented all of the requisite options without undue pressure and was very helpful in guiding our interactions with other staff. All of the othe More

by jgramatins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Muhammed Zeidan, Shawn Hirsch

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Dec 13, 2024

Herb Gordon Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dec 14, 2024

Herb Gordon Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 29, 2024

Dealership Rating
Employee Rating

Serce advisor Vitaliy was great communicator. Work completed on time, pricing was fair, and all work was clearly explained. More

by steve h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Herb Gordon Subaru responded

Hello Stev, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

Dec 03, 2024

Herb Gordon Subaru responded

Hello Stev, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

November 29, 2024

Dealership Rating
Employee Rating

Fantastic service. Vitaly was extremely helpful. He took time to answer all of my questions. More

by johnolgafarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Dec 03, 2024

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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