Vitaliy Khlebnikov
Vitaliy Khlebnikov at Herb Gordon Subaru
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Vitaliy Khlebnikov

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
426 Reviews
5.0

426 Reviews

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426 Reviews of Vitaliy Khlebnikov

November 20, 2024

Dealership Rating
Employee Rating

It’s basically the people who work there. Everyone is informed, involved and ready to help with any questions or concerns. More

by dlo9
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Sarecky

November 14, 2024

Dealership Rating
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Excellent service and pleasant experience. For over 15 years we have been using this facility to buy cars and use their services. More

by Ivana
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Recommend Dealer
Yes

Other Employees Tagged: Debbie Colt

Nov 18, 2024

Herb Gordon Subaru responded

Hi Ivana, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

November 11, 2024

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Vitaly is one of the kindest, knowledgeable service advisors I have ever had the pleasure to work with. He gives through explanations and does not pressure you into getting things done that can wait a More

by RacerX
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers

Nov 13, 2024

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

November 07, 2024

Dealership Rating
Employee Rating

I experienced excellent customer service from Vitaliy. Vitaliy was able to keep me abreast of the work that needed to be done on my vehicle. The mechanic also did an excellent job, as well as the individu More

by Amanda
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Recommend Dealer
Yes
Nov 09, 2024

Herb Gordon Subaru responded

Hi Amanda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 05, 2024

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Excellent service department. Vitaliy explained the costs for each service item. The automobile was returned nice and clean after service. More

by tm
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Recommend Dealer
Yes
Nov 07, 2024

Herb Gordon Subaru responded

Hi, thank you for sharing your positive experience! Our team is available should you require any extra help.

October 22, 2024

Dealership Rating
Employee Rating

This is my second Subaru, and I have had all my service for both cars done at Herb Gordon Subaru in Silver Spring. Vitally is the best service representative I have ever worked with More

by jlwitz
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Recommend Dealer
Yes
Oct 25, 2024

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

October 14, 2024

Dealership Rating
Employee Rating

Honestly, Mr. Prada is better than the other service providers I have encountered since purchasing my New Subaru Premium in 2019. More

by Ayesha
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Recommend Dealer
Yes
Oct 17, 2024

Herb Gordon Subaru responded

Hi Ayesha, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

October 11, 2024

Dealership Rating
Employee Rating

Services were great and ourff CC representative Vitaly has always been of great help to us and such a good person More

by ampisani
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Recommend Dealer
Yes
Oct 13, 2024

Herb Gordon Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 10, 2024

Dealership Rating
Employee Rating

Car service promised on time. Quiet work area available. Not many cars in showroom to checkout. More

by Subaru
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Recommend Dealer
Yes
Oct 11, 2024

Herb Gordon Subaru responded

Thank you for your feedback, and your 4-star review. If there is a specific model you were interested in looking at, we would love to invite you back to see and drive it. At your convenience, feel free to reach out to our General Manager, Ed Sarecky, to arrange. He can be reached at 301.890.4699 or esarecky@mileone.com. Thank you.

October 10, 2024

Dealership Rating
Employee Rating

Service was a 5 star, special shout out to my service advisor Vitaly. He was great, very helpful and very knowledgable of what he’s doing. More

by Mark12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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