Virginia Poole
Virginia Poole at Lexus of Melbourne
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Virginia Poole

Sales Consultant and Technology Specialist

Lexus of Melbourne

6927 Bromley Drive
Viera, FL 32940

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not yet
rated
192 Reviews

I am a native Floridian and the mother of 3 incredible kids. We moved here to Brevard county from Orlando to be that much closer to the ocean. I graduated from FIU with a hospitality degree but have now put all of those crazy hours to the side. I am proud to be a part of the Lexus team and love being able to put smiles on my guest's faces.

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Specialties & Trainings

LEXUS MASTER CERTIFIED

not yet
rated

192 Reviews

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192 Reviews of Virginia Poole

April 10, 2024

Dealership Rating
Employee Rating

Great experience purchasing my new car with Rob, Mandy, Virginia and the whole team. Rob took time and care making sure I knew all the features on my car and was a pleasure to work with. More

by Rkmaynard
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert LaMarr , Mandy Patterson

Apr 12, 2024

Lexus of Melbourne responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Lexus of Melbourne for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 31, 2024

Dealership Rating
Employee Rating

We had a great time working with Evan, He made everything easy and went out of his way to make our experience a pleasure. In addition the dealership itself is a treat to visit. The customers lounge is awesom More

by Gbarb1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Page, Julia Trese

Apr 02, 2024

Lexus of Melbourne responded

Hi, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

April 20, 2023

Dealership Rating
Employee Rating

No pressure professionalism, Great product, well informed sales staff. Spotless showroom. Genuinely want to meet and exceed your expectations. Purchased a preowned LS 460 that was immaculate with all mainten More

by dlyon1212
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robert LaMarr, Evan Page

Apr 20, 2023

dlyon1212 responded

P.S. to my rating: Special Shout Out to "Dustin" in Service and Management for making a last minute effort to insure that absolutely all of our purchase experience was positive.

July 15, 2022

Dealership Rating
Employee Rating

Virginia was amazing throughout all aspects of the deal. She kept in contact with me and answered all questions thoroughly. She is definitely an asset to your dealership!!! More

by Ngoette
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Coppola

Jul 17, 2022

Lexus of Melbourne responded

Hello, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 10, 2022

Dealership Rating
Employee Rating

Virginia was the greatest. we weren't sure on which car we were gong to get and actually ended up with something that we didn't intend on but absolutely LOVE! Thank you Virgini More

by Jacqueline
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 13, 2022

Lexus of Melbourne responded

Hello Jacqueline, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 05, 2022

Dealership Rating
Employee Rating

Proactive, customer oriented, up front explanations, fully explained what the current new car field is like, on top of customer service. From Shaun, who was in touch with me as I started my in line in More

by kmrs47
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Bozorg

Jul 06, 2022

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

June 25, 2022

Dealership Rating
Employee Rating

Best people to buy or trade in your car! I’ve leased and bought over 5 cars with Virginia and every time it’s a home run! Thanks for ALWAYS delivering great friendly service and cars 😊 love More

by grieger3571
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mandy Patterson

Jun 27, 2022

Lexus of Melbourne responded

Hi, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

June 25, 2022

Dealership Rating
Employee Rating

Virginia is wonderful and Eddie and everyone at Lexus were great to work with! I had a low stress and pressure free buying experience. I love my new Lexus!!! More

by Laura Chiesman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Berins , Mandy Patterson

Jun 27, 2022

Lexus of Melbourne responded

Hi Laura, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

June 18, 2022

Dealership Rating
Employee Rating

Working with Virginia Poole was an absolute pleasure. We were undecided on which Lexus model to purchase and Virginia patiently listened to our needs and requirements, answered all our questions (or res More

by vmkirsch
Recommend Dealer
Yes
Jun 20, 2022

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 15, 2022

Dealership Rating
Employee Rating

Everyone was friendly and professional. They took the time to help me get the car I wanted. More

by merla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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