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Virgil Owens
16 Reviews
Dealership Experience
2 mos
Industry Experience
24 yrs, 6 mos
Languages Spoken
English
16 Reviews
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16 Reviews of Virgil Owens
October 18, 2025
Worked with Islam to purchase my new 2500. Bottom line, the guy is a superstar. Would highly recommend him to anyone looking for a new or used vehicle. If there’s a deal to be made, he will do Bottom line, the guy is a superstar. Would highly recommend him to anyone looking for a new or used vehicle. If there’s a deal to be made, he will do whatever it takes to make it. Just a great guy. Serena, the manager I worked with to lock everything in, made some magic happen last-minute and pushed a not-so-easy deal through. Great outcome overall. Thanks, guys! More
by nik
Other Employees Tagged: Serena Gilliard, Islam Essmat
October 07, 2025
Had a hiccup but Cody in sales, Isaiah in financing and the GM were able to get me where we needed to be. All respectful and understanding and willing to go the extra mile to make it happen. the GM were able to get me where we needed to be. All respectful and understanding and willing to go the extra mile to make it happen. More
by Celikkid2
Other Employees Tagged: Codie Mcbride, Isaiah Hinton
October 04, 2025
great customer service and attentive to every aspect. Thank you so much Mr. Lilly and Mrs Giliard. Thank you so much Mr. Lilly and Mrs Giliard. More
by famousjay345
Verified CustomerOther Employees Tagged: Serena Gilliard, Roderick Lilly, Joshua Williams
October 04, 2025
Great customer service experience recommend them, fast, helpful and friendly they listen to the customer and take their time with answering concerns helpful and friendly they listen to the customer and take their time with answering concerns More
by cassham38
Other Employees Tagged: Roberto Alvarado
October 03, 2025
Nice clean place. Initial sales people not too pushy. On-line advertisements deceptive. Be knowledgeable before you go. Initial sales people not too pushy. On-line advertisements deceptive. Be knowledgeable before you go. More
by sidmason
Other Employees Tagged: Chris Strickland, Isaiah Hinton
September 27, 2025
Perhaps, the worst experience ever after the sale, i purchased a used vehicle at a fair price. No, trade in and everything was good in less than 18 hours. I received a personal email because I'd showed purchased a used vehicle at a fair price. No, trade in and everything was good in less than 18 hours. I received a personal email because I'd showed interest in that vehicle. Putting the vehicle on sale And offering the opportunity for a test drive, apparently.Marketing was not aware that the vehicle had already been sold to me.But did offer me a sale price on it twenty six hundred dollars less than previously advertised in two thousand less than I paid for it, I was rather frustrating to say the least.When I called to question it, I have called four times talked to numerous people.And nobody will give me a call back.And nobody will answer the questions as to why there is a difference of $1966.00 plus tax between what I paid and the offer I was given again less than 18:00 after the purchase. In my feelings that difference should be reimbursed back to me. But again, I cannot seem to get a return phone call to get to a solution. I do not and will not recommend them. More
by Scott
Other Employees Tagged: Serena Gilliard, Rahim Gillani, Roberto Alvarado
September 26, 2025
Love this man, he's so friendly and pleasant, he got involved with what could have been a failed sale but stepped up and took care of us. A super nice man who went above and beyond to make things happen involved with what could have been a failed sale but stepped up and took care of us. A super nice man who went above and beyond to make things happen, he followed up though out the entire process and took everything personally, made up feel like we were his only customers and that we really mattered making car buying a very pleasant experience More
by Scott
September 22, 2025
The second time bringing in my ride I was giving a new Jeep to drive. This was a blessing, have a difficult time getting in and out of low cars. The Daytona sits up high enough for easy entry and exit. My Jeep to drive. This was a blessing, have a difficult time getting in and out of low cars. The Daytona sits up high enough for easy entry and exit. My car was completed late afternoon on Thursday. Although not fully charged on arrival. The Dealership was busy with another Daytona sell. I understand. It was put on the DC fast charger and I was on my way in no.time. I took the extra free time to order mud guards from.Logan in the parts department. Alex and I reviewed the work performed and talked about the next visit.. CDJR of Frisco is great and I would buy another car from.them.in the future. Highly recommend others to buy from this location. Especially if you are looking for a Daytona. Johnathan is my go to sales rep. More
by 68stewy
Other Employees Tagged: Logan Miller, Serena Gilliard, Lashon Jennings, Codie Mcbride , Demarcus Flax, Rhonda Shary, Alex
September 18, 2025
Very friendly people and atmosphere. Made you feel at home.manager was great too will recommend this dealership Made you feel at home.manager was great too will recommend this dealership More
by georgeripper
Other Employees Tagged: Connor Mahoney, Alexandre Ntshielol, Serena Gilliard, Lashon Jennings, Codie Mcbride, Kenneth Jones, Isaiah Hinton, Richard Benavides, Jeremy Borders
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