Vincent Robustello
Vincent Robustello at BMW of Waterbury

Vincent Robustello

Service Manager

BMW of Waterbury

133 Schraffts Drive
Waterbury, CT 06705

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6 Reviews
not yet
rated

6 Reviews

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Dealership Experience

4 yrs, 4 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

English English

6 Reviews of Vincent Robustello

September 16, 2025

Dealership Rating
Employee Rating

The high level of integrity, professionalism and sincere respect is so evident in all of the staff at this dealership. Especially, Haley whom I have had the pleasure of working with on both cars. To be gree More

by michelecarpentier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley Persichilli

Sep 17, 2025

BMW of Waterbury responded

It's fantastic to hear that you felt well taken care of and respected by the entire team at BMW of Waterbury, especially Haley! We truly appreciate your feedback, and we’ll pass along your praises to her. Safe travels!

September 12, 2025

Dealership Rating
Employee Rating

Ms. Catherine is very professional and always have this biggest smile on her face. Very helpful and knowledgeable of her work. Her level of customer services is excellent. More

by Fazela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

BMW of Waterbury responded

Fazela, thank you for sharing your wonderful review of Catherine! We’re lucky to have her on our team. See you next time at BMW of Waterbury!

December 23, 2022

Dealership Rating
Employee Rating

The service I received at this Waterbury dealership was very efficient, professional and 'world class' in every way. Junior Segui was my contact and he always made sure that any concerns or needs that I h More

by suzifunnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui

Dec 23, 2022

BMW of Waterbury responded

Thank you for this wonderful review of BMW of Waterbury! Junior and the team are grateful for your support.

December 06, 2022

Dealership Rating
Employee Rating

Love this dealership! Truly grateful for the team’s hard work and dedication to excellence! Haley and Antonio were especially helpful with scheduling, and I appreciate the More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2022

BMW of Waterbury responded

Thank you so much for the shoutout to Haley, Antonio, and the rest of our wonderful team! All of us at BMW of Waterbury appreciate your 5-star review and hope to see you again!

November 18, 2022

Dealership Rating
Employee Rating

Outstanding service experiences. Vincent has assembled a terrific service team. Haley is a gem. All are courteous, anxious to satisfy and answer any questions. Workmanship has been More

by kbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley Persichilli

Nov 18, 2022

BMW of Waterbury responded

We are thrilled to receive this outstanding review! It means so much to our team to know that we have provided 5-star service. Vincent and Haley will appreciate the shoutout. Thank you for working with us here at BMW of Waterbury!

April 20, 2022

Dealership Rating
Employee Rating

Mr. Vince was went above and beyond to be very helpful and informative.and knowledgeable. More

by vwilliamsbarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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