Vincent O'Donnell

Vincent and team were very responsive throughout the process of leasing our Audi Q5 e. We live out-of-state, and Vincent and Serge helped us to review and e-signed most of the leasing paperwork in adva process of leasing our Audi Q5 e. We live out-of-state, and Vincent and Serge helped us to review and e-signed most of the leasing paperwork in advance of our visit. On the day we flew in to pick up the car the remaining paperwork was ready for review and executed promptly so we could quickly be on our way back home. More

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Vincent was extremely responsive and very professional. He took the time to answer our questions and ensured our experience was nothing short of exceptional. Thank you! He took the time to answer our questions and ensured our experience was nothing short of exceptional. Thank you! More

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This is the third Audi I’ve purchased from an Audi dealership, yet the first enjoyable experience. Appreciated efficient negotiation via email and finalized in person after test drive. dealership, yet the first enjoyable experience. Appreciated efficient negotiation via email and finalized in person after test drive. More

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They weren't pushy or desperate like other experiences I've had, making the whole experience much more relaxed and stress free. I've had, making the whole experience much more relaxed and stress free. More

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Superb customer service! Vince and Mike were very professional. They were esp. patient throughout a protracted transaction. Vince and Mike were very professional. They were esp. patient throughout a protracted transaction. More

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It was a refreshing experience to purchase a used 2021 Jaguar from Audi of Silver Springs. Traveling from NJ, everything that was communicated over the phone was factual. I had to travel to Silver Springs Jaguar from Audi of Silver Springs. Traveling from NJ, everything that was communicated over the phone was factual. I had to travel to Silver Springs, MD and was not disappointed. My salesperson was very professional and appreciated my time. The automobile was ready for delivering and all personnel were efficiently in the loop to assure efficient completion of the work, so that I could return with car back to NJ. Further, I had some follow-up needs which they responded to immediately. Best dealership I have ever worked with. Would recommend to anyone! Dennis R Dionne More

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Vince is a keeper- very professional- not pushy. As long as we have a sales person that is not pushy we will continue to come to the Silver Spring MD dealership. As long as we have a sales person that is not pushy we will continue to come to the Silver Spring MD dealership. More

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This is the 6th Audi I've purchased from Audi Silver Spring and I would never go anywhere else. So much work was done behind the scenes to acquire the car I wanted that the actual purchase and financ Spring and I would never go anywhere else. So much work was done behind the scenes to acquire the car I wanted that the actual purchase and finance processes happened in less than 2 hours. I was prepared to be there for double that. Vince is always a pleasure to work with and Tom Schweiss (sales manager) has been taking care of me as a customer for over 15 years. I wouldn't consider going anywhere else. More

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Outstanding customer service. I will definitely be buying my next vehicle from sliver spring audi I will definitely be buying my next vehicle from sliver spring audi More

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Vincent and the team at the dealership were great to work with before, during and after the purchase. with before, during and after the purchase. More

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