Vincent Lor | Page 67

Good experience Yes, I would recommend the service center. Just a couple of things that I would like to point out from my last appointment. I stopped in the dea Yes, I would recommend the service center. Just a couple of things that I would like to point out from my last appointment. I stopped in the dealership and scheduled the oil change for 10 am. Then, I received an email stating that the appointment was scheduled for 1 am!! I tried to respond back to the email, but could not, since it was automated. So, I had to call the dealership during business hours and confirm that the actual time was 10 am. You may want to create a way for customers to respond to the automated email. Thank you. More

by CFLORYANCE Verified Customer Verified Customer

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Always do a good job Today took a lot longer than usual for an oil change. The work is always well done. Friendly people. Good price on an oil change with synthetic lube. Today took a lot longer than usual for an oil change. The work is always well done. Friendly people. Good price on an oil change with synthetic lube. More

by KENSINGER0 Verified Customer Verified Customer

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God Service I took my-Toyota Rav 4 in for the 15,000 mile check. The vehicle was promised when ready.and all necessary work was completed. I took my-Toyota Rav 4 in for the 15,000 mile check. The vehicle was promised when ready.and all necessary work was completed. More

by SULLY5222 Verified Customer Verified Customer

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Oil change and tire rotation. They did a good job, and fairly quickly for a dealership.I have been taking my Camry Hybrid there since I bought it back in 2013. They did a good job, and fairly quickly for a dealership.I have been taking my Camry Hybrid there since I bought it back in 2013. More

by FRITZCHRISM Verified Customer Verified Customer

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I've been getting serviced here for about 2 years. Today was the first time that I was told that I only need an oil change everything 10K miles. The sticker that is placed inside of the car always has that was the first time that I was told that I only need an oil change everything 10K miles. The sticker that is placed inside of the car always has that the next change is due in 5K miles. Had I known that, I wouldn't come so often. My encounters with Heiser thus far have felt slimy. Once this car is paid off I will never purchase another vehicle from here again. More

by sharonh7857 Verified Customer Verified Customer

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People were very friendly. Everyone says Hi when the come across your path. Service advisors friendly too and didn't make it seem like work. come across your path. Service advisors friendly too and didn't make it seem like work. More

by RJABING Verified Customer Verified Customer

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Great experience I showed up without an appointment and they said they would work me in. I only waited about 1 hour and half, thanks so much they said they would work me in. I only waited about 1 hour and half, thanks so much More

by THOUK278 Verified Customer Verified Customer

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Routine Maintenance This is a great dealership. Staff is very helpful and knowledgeable. It can be challenging to get an appointment time, but that's not that big of a de This is a great dealership. Staff is very helpful and knowledgeable. It can be challenging to get an appointment time, but that's not that big of a deal for outstanding service. I appreciate all of their hard work. More

by AJR5150 Verified Customer Verified Customer

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Everything went well as expected and as always. Truck was towed in and was repaired the same day Excellent service as I have come to expect. towed in and was repaired the same day Excellent service as I have come to expect. More

by LCJC50 Verified Customer Verified Customer

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Very clean, organized, the staff is amazing. Bill our sales guy was able to answer all our questions. I am thrilled we got a car here!! sales guy was able to answer all our questions. I am thrilled we got a car here!! More

by ADRIANNE_HAMILTON Verified Customer Verified Customer

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