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Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 38

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
717 Reviews
4.7

717 Reviews

Write a Review

717 Reviews of Vincent Lor

October 21, 2022

Dealership Rating
Employee Rating

Everyone involved was great. Quick. Efficient. Got everything done in the time they projected excellent service More

by EPsgramma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Arciszewski

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Oct 21, 2022

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2022

Dealership Rating
Employee Rating

Fast and friendly service very nice shop and waiting area good cappuccino machine sodas the whole 9 More

by Gjhjr79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Jakub Kania , Bob Arciszewski, John Carlson, Jesse Dealba, Aisha Fernando, Goran Filipovic, Colt Grandstaff, Noah Patnode

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Oct 18, 2022

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 14, 2022

Dealership Rating
Employee Rating

Quick and efficient service with a great waiting area. I was impressed with the staff and speed of service. More

by LisaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 18, 2022

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

October 05, 2022

Dealership Rating
Employee Rating

Personnel are usually very prompt and courteous. So far, they have met or exceeded my expectations. As long as pricing stays inline they will have my business More

by BOBFRIEDEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 06, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 04, 2022

Dealership Rating
Employee Rating

I had to leave town and they graciously fit me in for an appointment. They were able to determine the problem and take care of it in under 30 minutes. More

by cmclinn57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 06, 2022

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 02, 2022

Dealership Rating
Employee Rating

Pretty good place to take the car for service. Nice friendly customer service and waiting room. More

by MENGXLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 03, 2022

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 02, 2022

Dealership Rating
Employee Rating

Jorgo was kind and friendly to my son and I. We had a bit of a glitch with the used car and he got back to me promptly, arranged a loaner and was always there to answer my questions. The dealers More

by WICKJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania

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Oct 03, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jorgo was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 30, 2022

Dealership Rating
Employee Rating

Very bad service can't even check the fluids level and let the customer know More

by LEE_HER53216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Oct 03, 2022

Heiser Toyota responded

Lee, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

September 27, 2022

Dealership Rating
Employee Rating

Usually very efficient. Hard to get them to understand I had time constraints when I was there. Nearly had to demand my car back due to time. Hopefully the needed part arriv More

by SMITHCHERYLLYNN
Customer Service
Friendliness
Recommend Dealer
Yes
Print
Oct 03, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

September 24, 2022

Dealership Rating
Employee Rating

The service I received was great, prompt service! The attendant was very courteous and knowledgeable! More

by dsowell01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 26, 2022

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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