Vincent Gonzalez
Vincent Gonzalez at Subaru of Utica

Vincent Gonzalez

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
181 Reviews
4.8

181 Reviews

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181 Reviews of Vincent Gonzalez

September 25, 2025

Dealership Rating
Employee Rating

Tha service department is very friendly. They do a good job taking care of my vehicle. More

by ROMEMANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Sep 26, 2025

Subaru of Utica responded

It is wonderful to know our team has delivered a friendly job well done during your service experiences! Thanks for sharing your support of Subaru of Utica and safe travels until next time!

September 10, 2025

Dealership Rating
Employee Rating

Friendly people, nice waiting area, relatively quick service, prices on parts are very high but they are coming from a dealership. $30,00 to install an air filter a 5 minute job make the hourly cost $3 More

by PSLEGAITIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Subaru of Utica responded

Thank you for your feedback and for choosing Subaru of Utica. We’re glad to hear you felt welcome and comfortable, but we’ll keep your comments regarding pricing and coffee in mind. We hope to see you again down the road!

September 06, 2025

Dealership Rating
Employee Rating

Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin More

by DYUENGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Subaru of Utica responded

Thank you for sharing your fantastic feedback about your recent visit to Subaru of Utica! We're so glad Tyler took excellent care of you during your service appointment. We're sorry to hear you're not loving the 2026 Outback, but whenever you’re ready to upgrade from your 2019, we’ll be here to help! Safe travels until then!

August 22, 2025

Dealership Rating
Employee Rating

Paul Snyder was an excellent salesman and Moe was awesome for the financial part ....he was funny! I enjoyed my experience w this dealership and love the car and most of all the numbers they promised matched More

by DIZZY2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Brand Glerup , Paul Snyder

Aug 22, 2025

Subaru of Utica responded

Thank you for the glowing review! We're so pleased to hear that Paul and Moe made your experience seamless and enjoyable. Enjoy your new car, and thank you for choosing Subaru of Utica!

August 09, 2025

Dealership Rating
Employee Rating

I always have had a positive experience at this dealership. Vincent is always a pleasure to deal with....professional, knowledgeable and a gentleman. More

by CARLMARILOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Subaru of Utica responded

Thank you for sharing your wonderful feedback about Vincent and our team! We love hearing from satisfied customers and we hope to see you again at Subaru of Utica!

August 04, 2025

Dealership Rating
Employee Rating

Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

August 03, 2025

Dealership Rating
Employee Rating

Very professional and pleasant, got me right in for my appointment. I look forward to brining my car back. More

by KEBATEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

We're glad you had a professional and pleasant experience at Subaru of Utica! We look forward to working with you again. Safe travels!

August 02, 2025

Dealership Rating
Employee Rating

Excellent service and work always enjoy visiting such quality dealer fast service . Very clean and good lighting. More

by Melven53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for sharing this great feedback! We’re delighted to hear that our team made your visit comfortable and efficient. We look forward to welcoming you back to Subaru of Utica!

July 19, 2025

Dealership Rating
Employee Rating

Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

July 13, 2025

Dealership Rating
Employee Rating

Great customer service! Fast service! Waiting area is comfortable with snacks and drinks. Play area is perfect for moms on the go More

by ALCAST87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Subaru of Utica responded

Thank you for reviewing Subaru of Utica! We appreciate your business and hope to see you again. Have a great day!

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