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Vincent Chen

Overview Reviews (53) Inventory (82)

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Vincent Chen

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Vincent Chen

Sales Consultant

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Hours- Mon:9-5 Tues:12-8 Wed: 9-8 Thurs:OFF Fri:9-6 Sat:8:30-5 Name: Vincent Chen Hometown: China Current town: Lisle, IL How long I’ve been in the car business: 7 years How long I’ve been with Oak Lawn Toyota: 5 years Family: Mom, Wife and two Kids. My first car was: VW Tiguan My favorite vehicle we offer and why: The 2018 Camry is fantastic! My hobbies: Photography and Reading. Favorite movie: Wolf of Wall Street Favorite musician/band: Jacky Chang Favorite television show: N/A Favorite food: Anything spicy. One interesting fact about myself/my life: I’m pretty boring most of the time. Hidden Talent: If I knew what my hidden talent was, I wouldn’t let it be hidden.

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4.9

53 Reviews

Overview Reviews (53) Inventory (82)

Dealership Experience

7 yrs

Industry Experience

8 yrs, 7 mos

Languages Spoken

English

Mandarin

4.9

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of Vincent Chen

June 01, 2024

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Employee Rating

Very straightforward dealership that you can trust, never felt pressured to add anything (accessories or finance plans) felt pressured to add anything (accessories or finance plans) More

by yonghuan

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 03, 2024 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

March 22, 2024

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Employee Rating

Helpful, nice people, excellent, very nice staff. Highly recommended for everyone if you need to buy a car. Highly recommended for everyone if you need to buy a car. More

by thuynguyen2012345

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Barrix, Christina Colosimo Wonais

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Mar 22, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Carnivele, General Manager

January 25, 2024

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Employee Rating

Toyota Oaklawn stands out! Vince’s personal touch to selling my car and my overall experience was unforgettable. Ceasar also went above and beyond to ensure I’m satisfied. I’ll Vince’s personal touch to selling my car and my overall experience was unforgettable. Ceasar also went above and beyond to ensure I’m satisfied. I’ll definitely refer this location to friends and family. Wonderful people!! More

by mariabunmi

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Quiroz

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Jan 25, 2024 -

Oak Lawn Toyota responded

Thank you so much, Maria, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Vincent and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

December 22, 2023

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Employee Rating

Vincent was so helpful and informative on cars and the car buying process. He made my experience the best I was so comfortable and I felt confident in the car I was buying! car buying process. He made my experience the best I was so comfortable and I felt confident in the car I was buying! More

by Vpalmer97

Purchase Time

Recommend Dealer

Yes

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Dec 26, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Vincent here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

December 21, 2023

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Employee Rating

Vince is one of the best workers there. He knows his history on the cars. He’s a straightforward person. Great customer service. I was very satisfied with him. He make sure that the process He knows his history on the cars. He’s a straightforward person. Great customer service. I was very satisfied with him. He make sure that the processes comfortable he was so helpful. He fights for you to get a good rate, he makes you feel at ease with the process of buying a car. Excellent customer service. He made sure he answered all of her questions. He’s very informative. Overall I give him 100% More

by lfigueroa1225

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 21, 2023 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

December 06, 2023

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Employee Rating

The team very respectful and patient and they respect the costumers…they have very good communication skills …vencient very good sales man costumers…they have very good communication skills …vencient very good sales man More

by Nevin Darwish

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Gibek, Luis Novoa

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Dec 07, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Nevin, and look forward to your next visit. John Carnivele, General Manager

November 30, 2023

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Employee Rating

The dealership staff was pleasant to work with. I was satisfied with the service offered. I was satisfied with the service offered. More

by jneal-white

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 30, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

November 29, 2023

Dealership Rating

Employee Rating

The sales manager is patient and responsible, and we are very satisfied with the complimentary two-year maintenance! very satisfied with the complimentary two-year maintenance! More

by myao22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Nov 30, 2023 -

Oak Lawn Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! John Carnivele, General Manager

September 19, 2023

Dealership Rating

Employee Rating

Every step of my car buying experience was handled very carefully and thoughtfully. Would recommend Oak Lawn Toyota to all my friends and family who are in the market to purchase a new or used car. carefully and thoughtfully. Would recommend Oak Lawn Toyota to all my friends and family who are in the market to purchase a new or used car. More

by gilbertbalderasjr

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Dominik Gibek, Steve Barrix, John Beris, John Carnivele, Jason Stoit, Steve Hertogs, Joseph Cassello , Mark Girlich

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Sep 20, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

July 30, 2023

Dealership Rating

Employee Rating

Vincent great guy. Dealership needs to work on customer service . Complimentary water , coffee a must . Dealership needs to work on customer service . Complimentary water , coffee a must . More

by allijoudeh

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Gibek

Report | Print

Jul 31, 2023 -

Oak Lawn Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Carnivele, General Manager

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