Viet Vu | Page 16

They Always Deliver a First Class Experience This is my 7th Lease over 10 years with this Dealership for several vehicles for myself and family. I can say with the utmost authority n Authentici This is my 7th Lease over 10 years with this Dealership for several vehicles for myself and family. I can say with the utmost authority n Authenticity, there is no one better than Walace Langame . He and his team , Kenny , the sales manager and Viet Vu , the car dealer assigned to me , whom was particularly gracious , knowledgeable and satisfied my every request for this purchase . Do not hesitate , see for yourself what keeps me coming back . Dr B More

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Excellent sales group Very smooth process overall and a great team of people. Carlos was great in making us a fair deal with trade-in. Sunny was very nice and super helpfu Very smooth process overall and a great team of people. Carlos was great in making us a fair deal with trade-in. Sunny was very nice and super helpful with the financing. Everything was ready to go on pick up day thanks to Izzy, and Viet took the time to walk me through the new car and explain everything. Everyone was very professional and friendly, eager to answer all questions and make it work for me. More

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Very satisfied Often, purchasing a new car can be a very high pressure and stressful experience. That was not at all the case with Toyota of Braintree. Viet Vu spent Often, purchasing a new car can be a very high pressure and stressful experience. That was not at all the case with Toyota of Braintree. Viet Vu spent as much time with me as needed to understand what I was looking for in a new vehicle and to help me come to closure on my choice. The rest of the Toyota of Braintree Team (Management, Finance, and Service) were all helpful and easy to deal with. I would be very comfortable recommending a relative or friend to use Toyota of Braintree to purchase a new car. More

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Used Car I recently bought a preowned Infiniti at this Toyota dealership. They offered me a deal I couldn’t refuse without any pressure at all. Bob and Viet to I recently bought a preowned Infiniti at this Toyota dealership. They offered me a deal I couldn’t refuse without any pressure at all. Bob and Viet took care of everything. i More

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A pleasant experience This is the second RAV4 that I have bought from this dealership and both times have been a pleasant experience. The 4 staff I worked with were friend This is the second RAV4 that I have bought from this dealership and both times have been a pleasant experience. The 4 staff I worked with were friendly, courteous, knowledgeable and low pressure. I feel that I paid a fair price for the new car and received a fair trade-in price. I have also used this dealer for service for the past 8 years and have always been pleased with it. More

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Always a great experience! I have been a customer of Toyota of Braintree for years and had multiple vehicles. I have had an excellent experience each and every time I have been I have been a customer of Toyota of Braintree for years and had multiple vehicles. I have had an excellent experience each and every time I have been there!! Always ready to help and answer all questions!! Great experience all around! From sales to finance and service! More

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Not disclosing protection plans I just leased up a RAV4 on dec 4, 2017. I never leased before so understanding was my car was covered for the first 2 yr for service. I really though I just leased up a RAV4 on dec 4, 2017. I never leased before so understanding was my car was covered for the first 2 yr for service. I really thought these folks were looking out for me and my best interest and I thought they were good people in my eyes at the time and not lying sales men, but here I am a month later and paying $300 for one tire because something was stuck in my tire never was I told about tire protection I was told about Gap insurance and that was it what was said was “well since you reported you can’t go any higher on your monthly car there are s no need to go over any other coverage it was TIRE PROTECTION WAS NEVER OFFERED AS THIS IS SOMETHING I WOULD HAVE PURCHASES AS I ALWAYS DO WITH MY TIRE IN THE PAST BUT IT WAS NEVER THROUGH THE DEALERSHIP IT WAS THROUGH TOWN FAIR TIRE AS I NEVER NEW THIS WAS AN OPTION THROUGH DEALERSHIPS!! Then when I confront my salesman that sold me the car basically said sorry there nothing I can do!! OF COURSE BECAUSE U GOT UR COMMISSION SO UR DONE WITH ME!! Thanks!! SERVCE DEPARTMENT REP I AM DEALING WITH ON THIS MATTER WAS VERY NICE AND HAD EMPATHY ON MY SITUATION BUT I WILL NEVER PURCHASE A CAR HER AGAIN I AM A SOCIAL WORKER AND AM ON THE WROTE ALOT SO THIS TIRE PROTECTION WOULD HAVE BEEN A PURCHASE I WOULD HAVE DONE IF IT WAS OFFERED!! I GOT MOR INFORMATION ON MY SALESMANS PARTY AND DRINKING LIFE AS WELL AS WHAT IS GOING ON IN OTHER SALESMANS PERSONAL LIVES THEN I DID ABOUT PROTECTION FOR MY VEHICLE THE. RUN U THRU ALL THIS PAPERWORK QUICKLY BECUASE IT WAS CLOSING TIME!! More

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My experience at Toyota braintree was quite pleasant. Viet Vu was very helpful and informative. All of our questions were answered. He really knew what he was doing and talking about. was quite pleasant. Viet Vu was very helpful and informative. All of our questions were answered. He really knew what he was doing and talking about. At no point did we feel like he was Tryin to up sell us. We had a good experience there and Viet Vu is a great human being. More

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Thanks Walked in with a bad situation and was able to make it work with Viet and everyone there. Decently fast process compared to a previous time and well k Walked in with a bad situation and was able to make it work with Viet and everyone there. Decently fast process compared to a previous time and well knowledgeable. More

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Quick and easy! The process was quick and painless. Viet made it an enjoyable experience and did not make us feel pressured. We would recommend them to our friends an The process was quick and painless. Viet made it an enjoyable experience and did not make us feel pressured. We would recommend them to our friends and family. More

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