

100 Reviews
Write a ReviewDealership Experience
4 yrs, 1 mo
Industry Experience
3 yrs, 11 mos
Languages Spoken
English
100 Reviews of Victoria Jakelsky
October 06, 2025
It took a little longer than I would have liked but they got the job done got the job done More
Other Employees Tagged: Andrew White
October 03, 2025
I purchased a Silverado at your dealership paying over $40,000 cash. Since my purchase the only follow-up I received was from messages which I initiated, also from Victoria in the service department. I $40,000 cash. Since my purchase the only follow-up I received was from messages which I initiated, also from Victoria in the service department. I believe Victoria was filling in at the time, as this was not her normal position. I can only assume she may have been overwhelmed running the counter alone. Victoria handled it like water on a ducks back and paddling hard underneath while maintaining grace and professionalism. On day one of my service appointment was scheduled for 0800. When it was my turn the problem was found quickly. I waited until 1400 to find out there was no answer from warranty company whether coverage would be applied. I just purchased the vehicle less than 1000 mi. I returned the next day and issue was resolved. During my visit, Victoria, and my technician were the only employees who spoke to me, in 6 hrs. Many trips to restroom, at some point seemed like the whole building was out for lunch. I do\ did not know who the manager was. I found the coffee on my own, while many employees walked past. No one owes me anything, neither do I owe you my business. No hat, no pen, no fluff Dave Pohler More
Other Employees Tagged: Chance Renfroe
October 02, 2025
They have a great service department. I liked how the sales people would let you look at cars without interfering. I liked how the sales people would let you look at cars without interfering. More
Other Employees Tagged: Rafael Benitez-Gomez, Andrew White, Michael Fulton
September 29, 2025
Friendly and quick service. Victoria does an excellent job. Very lucky to have her as my service rep. Victoria does an excellent job. Very lucky to have her as my service rep. More
Other Employees Tagged: Michael John Mitchell, Leroy Boone, Tiffaney Powell, Josh Burbank, Mark Bell, Rafael Benitez-Gomez, Landon Pippen, Robert Major, Beth Beasley
September 28, 2025
I like how they take care of stuff and keep me informed. I don't like that they stopped washing the vehicles after the oil changes. I don't like that they stopped washing the vehicles after the oil changes. More
Other Employees Tagged: Andrew White
September 17, 2025
Great Service as always both by serviceman and service writer.. will do return service as needed writer.. will do return service as needed More
Other Employees Tagged: Andrew White, Michael Fulton
September 15, 2025
The service was fast. The service people were kind and knowledgeable. I will continue to have my car serviced by your company The service people were kind and knowledgeable. I will continue to have my car serviced by your company More
Other Employees Tagged: Andrew White, Michael Fulton
September 07, 2025
Everyone goes out of their way to help us. I have been treated so nice and all of the employees reached out to help me. I have been treated so nice and all of the employees reached out to help me. More
Other Employees Tagged: Michael John Mitchell, Josh Burbank, Rafael Benitez-Gomez, Charlie Toole, Andrew Lucas, Andrew White, Chance Renfroe , LeeAnn Vargo