Victoria Gilliland

Unprofessional, Disorganized, and Unresponsive – Buyer Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with Beware I’m extremely disappointed with the lack of professionalism at this dealership. I reached out multiple times via email and left messages with the front desk regarding a truck I was ready to purchase. Not once did I receive a follow-up call or email. I even contacted the General Manager, Fleet Director, and Fleet Manager directly—still no response. This kind of disregard for customers is unacceptable. If this is how they treat someone before a sale, I dread to think what post-sale service looks like. Communication is a basic expectation, and this dealership failed miserably. Due to time constraints, I had no choice but to move forward with the purchase. Thankfully, a young salesman named PJ stepped in and helped me complete the transaction—thank you, PJ. That said, the process was far from smooth. When I asked to test drive the truck, they couldn’t locate the keys. Completely disorganized. I requested delivery of the vehicle before noon the next day as I had to travel. I spent 45 minutes on hold with no answer. I had to text PJ directly to get someone to deliver the truck, which arrived late—causing me to miss a doctor’s appointment and nearly miss my flight. This experience was frustrating from start to finish. I would strongly caution others to think twice before doing business here. More

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My place to go every time we need a car. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. Love the VIP service.from the minute you walk in till you drive off in your new vehicle. More

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They are attentive and thorough. Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny! Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny! More

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Service was fast and kept in contact the whole day! Free uber was an unexpected bonus. Free uber was an unexpected bonus. More

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Great service i went in told them what i was looking for they showed me vehicle they had and match what i wanted and took home a new vehicle. Really recommend they showed me vehicle they had and match what i wanted and took home a new vehicle. Really recommend More

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Mr David Cordova was very patient and worked with us in getting our new car. He was helping us to have the right car inside the budget. getting our new car. He was helping us to have the right car inside the budget. More

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I had a wonderful experience everyone was polite and provided excellent customer service can’t wait for my next oil change 😁 provided excellent customer service can’t wait for my next oil change 😁 More

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Everyone was very nice George and Sonny. Felix was very helpful. They were very good on getting everything done. Thank you. Felix was very helpful. They were very good on getting everything done. Thank you. More

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Very great service. The employees were very nice and patient. They completed the service in timely manner. Will recommend to others. The employees were very nice and patient. They completed the service in timely manner. Will recommend to others. More

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Friendly staff, informative and great service. Appreciate the video they sent showing the results of the inspection. Appreciate the video they sent showing the results of the inspection. More

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