We've been customers at this dealership since 1998 and in
the last 5 years, every visit is worse. Today topped the cake!
the last 5 years, every visit is worse. Today topped the cake!
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by laura.deleon
Service Price Transparency
Other Employees Tagged:
Maryann
Beck & Masten North has always been professional when it
comes purchasing and servicing my vehicles.
comes purchasing and servicing my vehicles.
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by rwchambe
Service Price Transparency
Other Employees Tagged:
Sunni
Super excited.
I purchased my dream vehicle that has all the safety packages, fog lights, lift gate, remote start, heated seats and so much more that I have to chec
I purchased my dream vehicle that has all the safety packages, fog lights, lift gate, remote start, heated seats and so much more that I have to check my owners manual constantly. Some of the new safety features take a bit of getting use to reacting. Beck & Masten has been my dealership since 2013 and I've leased three vehicles and now this fourth purchase. All staff who passed me were friendly and acknowledged me. Darin has been my salesman each time and he ensured I got the vehicle I wanted and at a price in my range. Not being a techy, savvy he did all my electronic set ups each purchase. Caesar in Finance found me another rebate and a better finance. He looked out for my interests. That is commendable I also received a call after sale from the GM, very cool. Beck & Masten are the best and I highly recommend.
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by smurphy
Other Employees Tagged:
Darin Wymboly, Ceasar in Finance
Mar 10, 2025 -
Beck & Masten Buick GMC North responded
Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Everybody was so helpful specially Jorge, new car manager
and my sales person they got me amazing deal I can ask for better thank you. You guys keep it up.
and my sales person they got me amazing deal I can ask for better thank you. You guys keep it up.
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by elijah khan
Other Employees Tagged:
My sales person and new car manager, Mr. Jorge amazing people make the amazing deal for me. Thank you.
Mar 09, 2025 -
Beck & Masten Buick GMC North responded
Hi Elijah, we're happy to hear you had such a positive experience with Jorge and team! We are always more than happy to assist you if anything else comes up. Take care!
Great service writer Camron .
his customer service skills are superior to 90% of your other writers
However your labor rate and your parts markup cost are outrageously high. This
his customer service skills are superior to 90% of your other writers
However your labor rate and your parts markup cost are outrageously high. This must likely will drive me to go elsewhere except for warranty work. I plan to purchase a new vehicle shortly and will look elsewhere after being with you all fir 10 years
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by wf56
Service Price Transparency
Other Employees Tagged:
Cameron and Chris
Feb 28, 2025 -
Beck & Masten Buick GMC North responded
Thank you, Mr. Walter for taking the time to give us your feedback. It is always a pleasure working with you. Please reach out to me at kwood@group1auto.com
Khara Wood
Service Manager
The process of buying a new vehicle was easy and
dealership did not pressure me during the process.
dealership did not pressure me during the process.
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by Jackl.peoples
Feb 22, 2025 -
Jackl.peoples responded
Had a good experience buying my new GMC pickup.
The staff was very attentive and professional.
Took care of us right away when we got there
Took care of us right away when we got there
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by nmounier
Service Price Transparency
Other Employees Tagged:
John Beck
Feb 24, 2025 -
Beck & Masten Buick GMC North responded
Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. Feel free to reach out to us if you need anything. Have a wonderful day.
The service it’s so good and the techs send good reports
about the vehicle
about the vehicle
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by sergiosaldana7977
Service Price Transparency
Feb 24, 2025 -
Beck & Masten Buick GMC North responded
Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service they help me in everything and they
answer all my questions thank hector
answer all my questions thank hector
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by Cabreraluz4592
Other Employees Tagged:
Hector
Feb 23, 2025 -
Beck & Masten Buick GMC North responded
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
David C.
and Richard W. we're AWESOME!
Thanks for working as a team and getting me my ride.
and Richard W. we're AWESOME!
Thanks for working as a team and getting me my ride.
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by likasmith2004
Feb 19, 2025 -
Beck & Masten Buick GMC North responded
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!