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Victor Mercado

Overview Reviews (1128)

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Victor Mercado

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Victor Mercado

Service Manager

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.5

1,128 Reviews

Overview Reviews (1128)

4.5

1,128 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1128 Reviews of Victor Mercado

November 20, 2024

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No asen nada bien solo asen perde el tiempo y es todo caro no es bueno caro no es bueno More

by JOSE8787.JR

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November 20, 2024

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No asen nada bien solo asen perde el tiempo y es todo caro no es bueno caro no es bueno More

by JOSE8787.JR

Verified Customer

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November 16, 2024

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Dealership handled a seatbelt warranty claim properly. I highly recommend this service center. Although I had to wait for the part to be ordered, the customer service experience was great. I highly recommend this service center. Although I had to wait for the part to be ordered, the customer service experience was great. More

by JOSEPH.MAHMUD

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Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

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November 10, 2024

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Was a great experience consulted with Latoya who was very helpful with explaining the process and letting me know that my required repairs were covered through my initial warranty…… great service 🥳!!!!!!! helpful with explaining the process and letting me know that my required repairs were covered through my initial warranty…… great service 🥳!!!!!!! More

by MightyDR

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala

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Nov 10, 2024 -

Bronx Honda responded

Thank you very much, we appreciate you! Let us know if you ever need anything, we are always here for you! All the best, Marcie

November 10, 2024

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Katie and Bronx Honda went above and beyond yhe call of duty and because of that, do they have a loyal customer. Katie and its employees were patient, professional and very knowledgeable. duty and because of that, do they have a loyal customer. Katie and its employees were patient, professional and very knowledgeable. More

by uc_fred

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Katie Lovos

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Nov 10, 2024 -

Bronx Honda responded

Thank you so much for the very kind words -- and welcome to the Bronx Honda family! We are so grateful to you! 🙏🙏🙏 All the best, Marcie

November 05, 2024

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Honda peoples do great work that why I keep coming back and they also make their Cusmter happy and they also make their Cusmter happy More

by SHIRLEYNORED

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala

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Nov 05, 2024 -

Bronx Honda responded

Thank you so much, we are grateful to you for your loyalty to Bronx Honda! All the best, Marcie

October 25, 2024

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Great customer service and very knowledgeable. Kevin was very friendly and did not hesitate to answer any questions Kevin was very friendly and did not hesitate to answer any questions More

by Drew N

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Peter "Cars" Steiniger , Tony Morales, Alex Alexander, Damion Moncrieffe , Kevin Graham

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Nov 05, 2024 -

Bronx Honda responded

Thank you so much, we are very grateful to you! Welcome to the Bronx Honda family! All the best, Marcie

October 20, 2024

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You going there to do one thing and they always check so they can charge you for other things which is not fair they can charge you for other things which is not fair More

by Angelruiz

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Oct 20, 2024 -

Bronx Honda responded

Hi, many customers appreciate when we make suggestions, knowing that today's maintenance can save them a lot of money down the road. We also believe it's important to inform a customer about possible pitfalls that they may not realize. Rest assured, we never perform work without a customer's consent, so you do not need to worry about unauthorized charges. All the best, Marcie

October 13, 2024

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Love Katie's bright attitude. And the service department was amazing. Love going here for service And the service department was amazing. Love going here for service More

by LUIS.ANDUJAR13

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos, Diana Matehuala

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Oct 18, 2024 -

Bronx Honda responded

Thank you so much, we appreciate you! 🙏🙏🙏 All the best, Marcie

October 12, 2024

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Employee Rating

The service is excellent. All of my questions are always answered.the workers are very helpful , and warm All of my questions are always answered.the workers are very helpful , and warm More

by dianamercurius66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Damion Moncrieffe , Mario Michel, Ivan Then, Latoya Thompson, Katie Lovos, Diana Matehuala

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Oct 18, 2024 -

Bronx Honda responded

Thank you very much, we are very grateful to you! Welcome to the Bronx Honda family! All the best, Marcie

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