Victor Mercado
Victor Mercado at Bronx Honda
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Victor Mercado

Service Manager

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.5
1,133 Reviews
4.5

1,133 Reviews

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1133 Reviews of Victor Mercado

December 17, 2024

Dealership Rating
Employee Rating

My process was efficient and quick. Effective communication and no barriers. I am satisfied with the service and work accomplished on my vehicle. More

by Eimy
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Recommend Dealer
Yes

December 05, 2024

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The service was great, thanks for be nice and professional. I can use for the future More

by Tferreras2
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Recommend Dealer
Yes
Dec 05, 2024

Bronx Honda responded

Thank you very much, we appreciate you! All the best, Marcie

November 27, 2024

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The team at BRONX Honda is very nice and they treat me with the upmost respect, but the vehicles I have has recalls and I’m really not happy about that cause I cannot work with them as long as they have r More

by Gil
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Recommend Dealer
Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos

Dec 05, 2024

Bronx Honda responded

Thank you for the five stars and valuable feedback. We agree with you about the recalls! All the best, Marcie

November 24, 2024

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Great service call me to keep me informed of my cars repairs ok ok ok More

by Hector50934
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Recommend Dealer
Yes
Nov 24, 2024

Bronx Honda responded

Thank you! We hope to see you again for your car's next maintenance! All the best, Marcie

Dec 05, 2024

Bronx Honda responded

Thank you so much, we are very grateful to you! We hope to see you again for your next maintenance! Al the best, Marcie

November 23, 2024

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I have always used Bronx Honda for my vehicles and they never disappoint! Katie was the one who helped me last week. She is a sweetheart! She was so pleasant, respectful and kind. Very patient and helpful More

by CONTEHG
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Recommend Dealer
Yes

Other Employees Tagged: Latoya Thompson, Katie Lovos

Nov 23, 2024

Bronx Honda responded

Thank you so much for the very kind words! We are grateful to you for your loyalty to Bronx Honda, and we will always work hard to earn your business! All the best, Marcie

November 20, 2024

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No asen nada bien solo asen perde el tiempo y es todo caro no es bueno More

by JOSE8787.JR
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Recommend Dealer
No

November 20, 2024

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No asen nada bien solo asen perde el tiempo y es todo caro no es bueno More

by JOSE8787.JR
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Recommend Dealer
No
Dec 07, 2024

Bronx Honda responded

Envíeme un correo electrónico a marcie@bronxhonda.com para que pueda entender qué sucedió. --Marcie

November 16, 2024

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Dealership handled a seatbelt warranty claim properly. I highly recommend this service center. Although I had to wait for the part to be ordered, the customer service experience was great. More

by JOSEPH.MAHMUD
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Recommend Dealer
Yes

Other Employees Tagged: Diana Matehuala

Dec 07, 2024

Bronx Honda responded

Thank you so much, we appreciate you! We hope to see you again for your next maintenance. All the best, Marcie

November 10, 2024

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Employee Rating

Was a great experience consulted with Latoya who was very helpful with explaining the process and letting me know that my required repairs were covered through my initial warranty…… great service 🥳!!!!!!! More

by MightyDR
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Recommend Dealer
Yes
Nov 10, 2024

Bronx Honda responded

Thank you very much, we appreciate you! Let us know if you ever need anything, we are always here for you! All the best, Marcie

November 10, 2024

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Employee Rating

Katie and Bronx Honda went above and beyond yhe call of duty and because of that, do they have a loyal customer. Katie and its employees were patient, professional and very knowledgeable. More

by uc_fred
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Katie Lovos

Nov 10, 2024

Bronx Honda responded

Thank you so much for the very kind words -- and welcome to the Bronx Honda family! We are so grateful to you! 🙏🙏🙏 All the best, Marcie

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