Victor Iglesias

Took my car in for repair. Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and slow, so there was no reason to charge me for that assessment, so I told them just to diagnose the air. He called me back with a $3600 quote. They apparently decided to check the whole car, additionally finding an “oil leak in the vacuum system.” I told him I had not seen any oil on my driveway and he said it was all internal. He said they would not even sell a car with those problems and that VW would buy it for $500 and then scrap it. I told him I was going to pick the car up. When my daughter went to pick the car up it would not start, the battery was dead; there had been no problems with the battery. She told them about the problem and they said the alternator was broken and they would need to fix it before she could drive it home. Apparently the car not starting was a small fact not noticed during the in depth diagnosis. They were then rude when the tow truck came and refused to help her move the car out of the garage. In fact the tow truck driver had to tell them, a couple of times, to move as they were standing in front of the car as as he was punching the car by himself. WE BOUGHT OUR CAR AT STOLMANS AND USED THEY SELL FOR 8-11 THOUSAND DOLLARS. When it arrived at a local garage I told him what happened and the quote and he asked if they offered to buy it for $500!! THERE WAS NO OIL LEAK. I have never felt more scammed in my life. If you have an existing warranty certainly take your car to them as there is little motivation for them to scam you. But if your car is out of warranty take your car at your own risk, buyer beware! More

Report | Print

Victor the service manager at Stohlman Suburu is not just an outstanding individual but also extremely knowledgeable about automobiles. He provides top of the line service. an outstanding individual but also extremely knowledgeable about automobiles. He provides top of the line service. More

Report | Print

I recently took my beloved Subaru STI to the Stohlman dealership, and was helped by Victor Iglesias. This is a really well run shop and Victor is exceptional, he was very clear about the repairs, provide dealership, and was helped by Victor Iglesias. This is a really well run shop and Victor is exceptional, he was very clear about the repairs, provided options and was able to help with a rental even in these times. I so highly recommend this place and Victor. More

Report | Print

Set an appointment for a little service. Took our much loved Subaru in. Grabbed one of their bikes, just like I've heard advertised on the radio and rode the trail. When I got back my vehicle was ready loved Subaru in. Grabbed one of their bikes, just like I've heard advertised on the radio and rode the trail. When I got back my vehicle was ready to go. It was the easiest service I've ever gotten at any dealership. I can't remember specifically who I worked with so I'm giving everyone high marks. Thanks More

Report | Print

They have won my business from now on! I visited Stohlman Automotive on 7/15/2017 to drop off my 2015 Subaru WRX for its 30,000 mile maintenance. My appointment time was at 8:00am I arrived I visited Stohlman Automotive on 7/15/2017 to drop off my 2015 Subaru WRX for its 30,000 mile maintenance. My appointment time was at 8:00am I arrived promptly and was checked right in with a smile. Everyone on staff that interacted with was professional, treated me with respect and made me feel right at home. My service was performed as requested, they vacuumed my car out (not one of those quick vacuum but you could tell they took their time to make sure it was a good job). Victor Iglesias called my cell phone once my car was complete. I returned to pick up my car and finished up my appointment with Victor who took his time to explain to me what all was done as part of the maintenance, that everything went great and there were no issues. This was my second time using this service department and they have won my business from now on! More

Report | Print

Great Experience with Two Subaru Purchases I am on my second Subaru from Stohlman Subaru. I have had the cars serviced there, used their shuttle to get to work, everything made easy. Carroll P I am on my second Subaru from Stohlman Subaru. I have had the cars serviced there, used their shuttle to get to work, everything made easy. Carroll Prince is the man to see for any vehicle you want - very nice, low key, no pressure to do anything. Just go for a ride - try out the cars, and get on with your life. More

Report | Print

Great buy experience, Great car, Great service center Very easy car purchase and without the hard sell. I was so happy with my Subaru Forester that I purchased a Legacy for me daughter. Both cars perform Very easy car purchase and without the hard sell. I was so happy with my Subaru Forester that I purchased a Legacy for me daughter. Both cars perform well with no maintenence problems and follow ups at service center have exceeded expectattions. More

Report | Print

Positive purchase experience! We bought a new Subaru Outback fully loaded from Christ LaPorte, and he was great. He was knowledgeable and appropriately aggressive as a salesman (t We bought a new Subaru Outback fully loaded from Christ LaPorte, and he was great. He was knowledgeable and appropriately aggressive as a salesman (the "good" aggressive...not over the top ridiculous, but he demonstrated that he was willing to work with us). Chris was also incredibly accommodating and took great care of us throughout the whole process. The only reason why I'm not giving Stohlman five stars is because the financing section (or whatever section handles the final paperwork with the license plates and stuff) took forever to see us to complete the legal stuff. We were there probably an extra 2.5 hours...we even left, got dinner, and came back because they were so backlogged. Beyond that, we love the car. The service team is great, and they handled the steering wheel recall situation as best as they could...poor team was getting verbally abused by people, and they still managed to maintain their professionalism and keep smiles on their faces. More

Report | Print

Sales and service They have been very helpful and I recommend them without qualification, I bought three cars there and had them all serviced there. I will return to bu They have been very helpful and I recommend them without qualification, I bought three cars there and had them all serviced there. I will return to buy and service from them, More

Report | Print

Excellent Service Starting with Carroll Prince who sold me my 2010 Subaru Forester - He explain every inch of the car to me, showed me a few on the lot but I settled fo Starting with Carroll Prince who sold me my 2010 Subaru Forester - He explain every inch of the car to me, showed me a few on the lot but I settled for a color that had to be brought to Tyson's from another location, he sends me birthday and other occasions cards every year, he is extremely pleasant and I have recommended him to many of my friends and if I need a newer model I will definitely see him. Carlos and Victor are my Service representative's who take care of my visits, they explain when I need something besides the oil change and provide me with the written report of results from battery to tires and other parts of the car. I would not change Stohlman Subaru for another dealer. Susie King More

Report | Print