Victor Burgos | Page 6

Infinity Nashua service Victor Burgos has his service team working like a fine tuned car. You pull in they ask for your keys and 1 of the service team brings you to the servi Victor Burgos has his service team working like a fine tuned car. You pull in they ask for your keys and 1 of the service team brings you to the service writer (Victor Pena) who takes care of writing up what you need done. Next he sets up the loaner car and off you go. Returning is just as easy you pull in and Victor Pena was there to greet me and take care of necessary paper work and explain the work that was done in very simple terms. I highly recommend this dealership. More

by JC Verified Customer Verified Customer

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Victor is a great manager who takes care of customers very well. I had a great experience with INFINITI NASHUA. I would highly recommend this to my friends. very well. I had a great experience with INFINITI NASHUA. I would highly recommend this to my friends. More

by DEVA0 Verified Customer Verified Customer

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Quick service helpful people I was late for an appointment and the manager run to bring me a drop off slip and explain how to use it. Great appointment and the manager run to bring me a drop off slip and explain how to use it. Great More

by Panos Verified Customer Verified Customer

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Everyone there is so nice and so welcoming, they know me as soon as I walk in the door. Thanks for being so considerate with my car! as soon as I walk in the door. Thanks for being so considerate with my car! More

by Anonymous Verified Customer Verified Customer

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They are very friendly when you check in. They keep you up to date on the progress of your car. When I call for an appointment they get you in as soon as possible. up to date on the progress of your car. When I call for an appointment they get you in as soon as possible. More

by bethannewelch Verified Customer Verified Customer

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The service department at Infinity of Nashua did an excellent job on my car! They go above and beyond to do a great job diagnosing the problems and fixing them to restore my car back to it’s original excellent job on my car! They go above and beyond to do a great job diagnosing the problems and fixing them to restore my car back to it’s original performance. They also keep me well informed throughout the process! More

by CADEMOULPIED Verified Customer Verified Customer

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Going Above and Beyond !!!! In one of our most recent snow storms I accidentally slide into a Fire Hydrant and damaged the rim. I called up Victor Pena and asked if this is somet In one of our most recent snow storms I accidentally slide into a Fire Hydrant and damaged the rim. I called up Victor Pena and asked if this is something that would be covered by the warranty. Since it was covered I dropped my car off, got a loaner and went on my way, a few days later I was told that the damage was too deep and that the warranty company would not cover it. Since I purchased the extended Wheel and Tire package, I thought this was an open and shut case well......not always !! The warranty company gave Victor a hard time, and after some back and forth Victor finally convinced the warranty company to cover and repair the damage. They sent one of their folks out to assess and repair the damage. Anyone who knows me can tell you that I am fanatical when it comes to my vehicles. So, I can't tell you how grateful I am to Victor, who in my eyes, went above and beyond to get this covered and repaired. Thank you Victor, awesome job !!!! More

by jpendola71 Verified Customer Verified Customer

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Excellent staff, excellent crew dependable and excellent service. I fully recommend this dealership. Didn’t notice any preferential treatment or discriminatory activities by any of the team members. service. I fully recommend this dealership. Didn’t notice any preferential treatment or discriminatory activities by any of the team members. More

by SPIED5 Verified Customer Verified Customer

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Great service, customer focused... couldn’t be any better experience. Comfortable waiting area. Very attentive . Thanks for the excellent service. Ok see you next time experience. Comfortable waiting area. Very attentive . Thanks for the excellent service. Ok see you next time More

by psousa53 Verified Customer Verified Customer

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My car was out of warranty and the cost of fixing my 2018 qx30 was really scary. I didnt think i would be able to keep my car. They worked with me and took great care of my car. Thank you to Dennis and Victo qx30 was really scary. I didnt think i would be able to keep my car. They worked with me and took great care of my car. Thank you to Dennis and Victor for going above and beyond to help me. More

by xchrissy0 Verified Customer Verified Customer

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