Victor Burgos | Page 5

One of my favorite Infiniti dealers I’ve dealt with. Service department is knowledgeable. Service was quick than promise. Price was reasonable. Customer service was great. Service department is knowledgeable. Service was quick than promise. Price was reasonable. Customer service was great. More

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Brand new facility, nice and clean, friendly service staff , easy to get appointments and last very nice way welcoming all customers. staff , easy to get appointments and last very nice way welcoming all customers. More

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The facility is always neat, orderly, and well maintained. My interaction with both Victor Peña and Victor Borgos was professional and friendly as always. maintained. My interaction with both Victor Peña and Victor Borgos was professional and friendly as always. More

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Do not buy your car from Infiniti of Nashua. I purchased a certified 2019 QX50 with around 26,000 miles 60 days ago. It broke down less than 24 hours later then again less than a week later. Now a warning a certified 2019 QX50 with around 26,000 miles 60 days ago. It broke down less than 24 hours later then again less than a week later. Now a warning light is on intermittently. In the shop 27 out of 30 days of ownership. The GM would not buy back or swap the car out for another on the lot and told me that cars break down and they fix them, thats why they warranty them. Unfortunately a warranty does not replace all the time I lost and confidence in this vehicle. Not to mention roadside assistance allowed the car to sit over night on the side of the road for 22 hours... buy from a dealer who will stand by what they sell. The GM and sales department at Infiniti of Nashua will not. The service department has been very good. Any dealership would be lucky to have Victor as thier service manager More

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I’ve been dealing with Infiniti Of Nashua for the past 12 years they are pleasant, friendly and do not try to up sell. years they are pleasant, friendly and do not try to up sell. More

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The whole experience was frustrating. It still isn't resolved. Im not happy. Brand new car had a major issue. No one has handled the issue well other than more problems created. Im out a lot of money wi resolved. Im not happy. Brand new car had a major issue. No one has handled the issue well other than more problems created. Im out a lot of money with no real great resolution. Ive bought many trucks and cars in my life and have never seen such a travesty from corporate to dealership. Im out the money now and ill be sure to be vocal about this problem for years to come. More

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Jimmy and Jordon are the team members you want representing a reliable and exceptional vehicle service team. Within the first 20 minutes of meeting them purchasing a vehicle is not some thing they representing a reliable and exceptional vehicle service team. Within the first 20 minutes of meeting them purchasing a vehicle is not some thing they bring up, only talking to us and listening to what our needs and wants would be in a perfect vehicle at a reasonable price. More

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Very rude customer service, had to jump through hoops to get my certified preowned repaired after they sold it to me broken. Hastled about having a loaner car for too long even though I live 2 hours away. O get my certified preowned repaired after they sold it to me broken. Hastled about having a loaner car for too long even though I live 2 hours away. Only had the loaner 2 days. More

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I bought my suv from them an I bring my suv for service. They are truly a five star service. They always alert to my every need. Never had to bring my suv back after service. They are truly a five star service. They always alert to my every need. Never had to bring my suv back after service. More

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Infinity Nashua service Victor Burgos has his service team working like a fine tuned car. You pull in they ask for your keys and 1 of the service team brings you to the servi Victor Burgos has his service team working like a fine tuned car. You pull in they ask for your keys and 1 of the service team brings you to the service writer (Victor Pena) who takes care of writing up what you need done. Next he sets up the loaner car and off you go. Returning is just as easy you pull in and Victor Pena was there to greet me and take care of necessary paper work and explain the work that was done in very simple terms. I highly recommend this dealership. More

by JC Verified Customer Verified Customer

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