Victor Burgos | Page 16

Not worth the time Bought my first car here. Salesmen and hosts are nice but management is horrible. Was called a child multiple times in front of my own mother (I’m 21, Bought my first car here. Salesmen and hosts are nice but management is horrible. Was called a child multiple times in front of my own mother (I’m 21, a legal adult.) I was called a liar. It seemed almost as if I was being accused of trying to swindle the dealership. A lot negative talk coming from the people who are trying to take MY money. The car was a used subaru wrx 2014 with 70k miles. Sure the car could have been previously beat on, but I was assured everything had gone through a multi point inspection and all checked out well. Clutch burned out 2 days into driving it (didnt expect that but not surprised) I was immediately put on blast (again, in front of my own mother) suggesting I didn’t know how to drive the car properly. If you’re looking for an Infiniti, there are plenty of other dealerships to go to. If you are looking for another model car, don’t even bother coming here. More

by trevormcgowen3 Verified Customer Verified Customer

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service After a hugh disappointment. I spoke to the service manager and received results. Victor (manager) and Victor Pena service representative are outstand After a hugh disappointment. I spoke to the service manager and received results. Victor (manager) and Victor Pena service representative are outstanding employees. I am thankful for all their help and support, More

by Timothy Verified Customer Verified Customer

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Thanks guys It was a very quick and efficient visit. It was greatly appreciated thank you for getting me in and out so fast and washing my car too! It was a very quick and efficient visit. It was greatly appreciated thank you for getting me in and out so fast and washing my car too! More

by sdicaprio Verified Customer Verified Customer

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Excellent Services I was very happy with services, from the moment I arrived until the moment I left the dealership. The service department texted to me let me know I h I was very happy with services, from the moment I arrived until the moment I left the dealership. The service department texted to me let me know I had the appointment next day & was able to change the schedule per my request. The service is great & the waiting room is cleaned & the snack bar is also great. More

by KBOUNSAVANH Verified Customer Verified Customer

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Victor, Dennis, and their team were great as always Quality and efficient service with access to a loaner car. Just what I needed! Looking forward to leasing updated QX50 in the next lease cycle! John B Quality and efficient service with access to a loaner car. Just what I needed! Looking forward to leasing updated QX50 in the next lease cycle! John Bissonnette More

by JBISSON8 Verified Customer Verified Customer

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Top Notch Service I purchased a pre-owned QX60 in Nov 2018 and brought it in to the service dept. for a few minor things the other day. From scheduling the appointment, I purchased a pre-owned QX60 in Nov 2018 and brought it in to the service dept. for a few minor things the other day. From scheduling the appointment, to dropping it off, getting a loaner, and doing the pick up process, the transaction was flawless. All staff are courteous and professional, the waiting room is clean and inviting, and my main contact Dennis Matteau was wonderful to work with. And Victor Burgos was prompt in sending out a text to make sure everything was satisfactory. Thank you Infiniti of Nashua for a great car and great care! ~Kristen More

by SKICHIC68 Verified Customer Verified Customer

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Excellent service for my G37 Bought a used G37 and the cruise control would not engage. Victor, in service, coordinated a loaner car, had the problem diagnosed, and got the proble Bought a used G37 and the cruise control would not engage. Victor, in service, coordinated a loaner car, had the problem diagnosed, and got the problem fixed at no cost to me. More

by MORINRF Verified Customer Verified Customer

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Professional staff and service. I recently had my 2014 Infinti Q50s serviced at Infinti of Nashua. I was very impressed with the professionalism and friendliness of the staff. The wo I recently had my 2014 Infinti Q50s serviced at Infinti of Nashua. I was very impressed with the professionalism and friendliness of the staff. The work was a bit pricey, but it's to be expected when you bring your car to the dealership for service. More

by Stevedill Verified Customer Verified Customer

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Victor is awesome Victor and Infiniti is awesome as usual. Third lease will never go any where else for service. Victor really shines and should be appreciated. He make Victor and Infiniti is awesome as usual. Third lease will never go any where else for service. Victor really shines and should be appreciated. He makes everything easy and it's always easy to have service at Infiniti instead of going outside. More

by JAMESBHARTNETT Verified Customer Verified Customer

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Outstanding Denis and Victor was outstanding, they understood my problem and resolved it to the best of my expectation. I really like the way they handled all the Denis and Victor was outstanding, they understood my problem and resolved it to the best of my expectation. I really like the way they handled all the situation. More

by ATAULHASEEB Verified Customer Verified Customer

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