Vicki Loughary

Super service from both Cierra and repeat service from Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for oil changes. If not for Cierra’s and Vicki’s assisting us with that it would have greatly influenced this purchase. Also when asking about the price of the truck a price was quoted as at sat on the lot. When it came to finalizing the sale there was a charge for some safety braking light they added. Looks to me like we were charged twice for the aftermarket add on. Once on the lot and again at closing. Other than these two things they made the sale pleasant. More

by croberts19 Verified Customer Verified Customer

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Vicky was great to work with during and after the sale. The service department is very friendly. The service department is very friendly. More

by forrest.austin Verified Customer Verified Customer

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I bought a new 2024 Lincoln Navigator L from Westown Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their appr Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their approach to car sales and how easy (and painless) the entire experience was. I would highly recommend this dealership to anyone in Central Illinois that's looking for a new or used vehicle, and would recommend that they ask for Vicki. I believe I got a great deal, and the entire team (Sales, Finance, and Management) made it a very pleasant experience. More

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Very friendly easy transaction. Would definitely recommend this dealership .Thank you for a wonderful experience. Would definitely recommend this dealership .Thank you for a wonderful experience. More

by jjmpost1 Verified Customer Verified Customer

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Vicki was outstanding to work with! She found the F150 I was looking for and has gone above and beyond with service!! She found the F150 I was looking for and has gone above and beyond with service!! More

by forrest.austin Verified Customer Verified Customer

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I have traded there before service department was always good at scheduling appointments to fit my schedule And Vickie did her job very professionally good at scheduling appointments to fit my schedule And Vickie did her job very professionally More

by releeck1939 Verified Customer Verified Customer

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Vicki was awesome to deal with and she is very knowledgeable. Vicki was so helpful programming my vehicle. knowledgeable. Vicki was so helpful programming my vehicle. More

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My experience with Westtown Ford was great ! Our saleswoman was exceptional & the all the mangers & financial dept was also exceptional ! I would recommend this dealership to everyone ! Our saleswoman was exceptional & the all the mangers & financial dept was also exceptional ! I would recommend this dealership to everyone ! More

by chandy1 Verified Customer Verified Customer

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Always friendly, considerate & helpful. Vicki was great in helping locate a car to fit my needs. Vicki was great in helping locate a car to fit my needs. More

by Cathy Verified Customer Verified Customer

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Great sale price. Easy walk through for paperwork and awesome sales person on advantages of car. Easy walk through for paperwork and awesome sales person on advantages of car. More

by m.drummond0522 Verified Customer Verified Customer

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