60 Reviews
Write a Review60 Reviews of Vicki Bodet
July 21, 2019
Not my regular but they pinch-hit like Manny Mota My vehicle was limping with a moribund battery, and I needed a quick replacement. Both Eastern Shore (my normal dealer) and Palmer's had the same serv My vehicle was limping with a moribund battery, and I needed a quick replacement. Both Eastern Shore (my normal dealer) and Palmer's had the same service at the same price, and on a terrible rainy day with traffic jammed downtown, I opted for Palmer's and was in and out of there without an appointment in under two hours. Who is Manny Mota? say the millennials at Palmer's … that's what Google is for … thanks. More
July 17, 2019
Sales great service bad David in sales was great. Went in for service on July 3. They were surprise that i would drop in for 3000 mile service. I have never heard of needing David in sales was great. Went in for service on July 3. They were surprise that i would drop in for 3000 mile service. I have never heard of needing an sppointment for oil change. Took 2 hours. I have owned Toyotas, Oldsmobiles, Chrysler, Ford, Hondas. Your blue link can read my care mileage but nobody has updated them as to my July 3rd oil change. More
Other Employees Tagged: David Drawbaugh , No idea if it was Vicki but you only allowed Vicki
July 13, 2019
everyone from sales to service really cares abiut what your i have had the pleasure of buying a few cars here a nd every time i do they have always been very kind to me and helped me to get the one thar was b i have had the pleasure of buying a few cars here a nd every time i do they have always been very kind to me and helped me to get the one thar was best for my needs . More
Other Employees Tagged: Chuck Matthews, Dara Saranthus , Bobby Hensell
July 13, 2019
Excellent Old Fashioned Service Not only was my vehicle expected, things were done in a neat and orderly manner with a smile. My vehicle was ready at the expected time. The shuttle s Not only was my vehicle expected, things were done in a neat and orderly manner with a smile. My vehicle was ready at the expected time. The shuttle service to AND from the dealership was outstanding! More
Other Employees Tagged: Fred
July 12, 2019
Busy shop, excellent service On a friday morning they were busy! But they worked me in with no appointment gave me courtesy rides home and back, and fixed my car that day! On a friday morning they were busy! But they worked me in with no appointment gave me courtesy rides home and back, and fixed my car that day! More
Other Employees Tagged: Dan
July 12, 2019
Long wait I came for a tire rotation and I waited in the lobby for about 2 hours until I went to ask someone what was taking so long. She went to the back and I came for a tire rotation and I waited in the lobby for about 2 hours until I went to ask someone what was taking so long. She went to the back and got my car. Then the bill was twice as much as was quoted online. More
July 11, 2019
Extremely disappointing This isn't directly against the dealership, but more against the online service scheduling system. I scheduled my car for work about 2 weeks out due This isn't directly against the dealership, but more against the online service scheduling system. I scheduled my car for work about 2 weeks out due to my work schedule. The system offered me time slots and I selected one. When I arrived for my appointment, I learned the service center did not know of my appointment until the day of and so had double booked the time slot. Additionally, as this was for recalls, I learned there was inadequate time set aside to complete the repairs. I ended up wasting 2 hours of time, time off from work, and still got nothing done. If you offer online scheduling, it must be integrated into your system. If you have known work, include information about how long the work will take when arranging my appointment. There's no excuse to give me an appointment and me find out it will take 3.5 hours to complete only once I arrive. Take 30 seconds to look at the workload and CALL ME if there's not time. (This last part IS for the service department. ) More
July 10, 2019
Very Pleased! Vicki was super nice and helpful throughout the entire time my car was in for repairs. What could have been a stressful time, was made easier with he Vicki was super nice and helpful throughout the entire time my car was in for repairs. What could have been a stressful time, was made easier with her help. Thank you! More
July 07, 2019
Thank you Friendly, convenient, fast, and came and picked me up from my home to take me back to pick my car up with a very polite driver. Friendly, convenient, fast, and came and picked me up from my home to take me back to pick my car up with a very polite driver. More
Other Employees Tagged: Idk his name, but he was a driver
June 28, 2019
I had a great experience with the salesman, Sam Cannon! I gave an excellent rating because Sam Cannon and the staff at Palmer's Airport Hyundai are very professional and I experienced just overall great cus I gave an excellent rating because Sam Cannon and the staff at Palmer's Airport Hyundai are very professional and I experienced just overall great customer service. I love my Santa Fe! I have referred several people to Sam Cannon at Palmer's Airport Hyundai!!! More
Other Employees Tagged: Sam Cannon, Tyler

