Veronica Lichaa | Page 4

Veronica and Megan were great to work with. They were both very nice, helpful and informative. I recommend both people to anyone! They were both very nice, helpful and informative. I recommend both people to anyone! More

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I was. Notified that a car I wanted had come in. I went the next day and bought it and drove it home the same day. Notified that a car I wanted had come in. I went the next day and bought it and drove it home the same day. More

by ROCKOFF Verified Customer Verified Customer

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Extremely disappointed in this dealership and will NOT be returning once my contract is up. DO NOT RECCOMMEND. Professional scam artists and couldn’t care less about the customer!!! So many things went wrong returning once my contract is up. DO NOT RECCOMMEND. Professional scam artists and couldn’t care less about the customer!!! So many things went wrong and were barely willing to fix any of it. I bought my own lease out after 3 years and was being charged $5000 over the actual price owed on my car. They didn’t provide a bill of sale in my hard drive, so I had no idea what exactly I was paying for. When I went back to confront them, they printed some BS copy on the spot of where this unknown money was coming from. They claim they shred files after a certain amount of days which makes no sense either, especially if everything is online. All of the fees were BS. They didn’t care. Pretty sure they charged me for the retail price of my car and not the buy out. Manager wouldn’t even come out to speak to us about anything, even after we requested to talk to him but proceeded to help other customers who walked in way after us. These people suck. More

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Amber salesperson was up front w no games She worked hard to get this deal done Nobody pressing, price was same as was 1 st quoted …car was ready everyone was friendly Big thank thanks to Amber & th hard to get this deal done Nobody pressing, price was same as was 1 st quoted …car was ready everyone was friendly Big thank thanks to Amber & the back room people Dealership was impressive w no drama Tommy More

by TOMRACER69 Verified Customer Verified Customer

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My agent, Carlos, outdid himself in each and every way! He made the process easy and smooth in a professional manor. He made the process easy and smooth in a professional manor. More

by YEHUDABERNAT Verified Customer Verified Customer

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Carlos was very courteous and thorough in explaining and demonstrating the features of the car demonstrating the features of the car More

by BERKOWITZSAM Verified Customer Verified Customer

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Awesome, amazing, easy to deal with. Absolute pleasure. Only good things to say about them Absolute pleasure. Only good things to say about them More

by MATT ROKOWSKY Verified Customer Verified Customer

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This dealer ship set's the BAR for customer service I would give them Ten stars If I could. I even met the The owner Mr.Ray Disome what a buying experiance. They all earned my buisness. would give them Ten stars If I could. I even met the The owner Mr.Ray Disome what a buying experiance. They all earned my buisness. More

by Anthony Georgio Verified Customer Verified Customer

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Friendly and Great service, made the process very smooth it was a quick transition between vehicles. it was a quick transition between vehicles. More

by Nikic104 Verified Customer Verified Customer

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Know nothing of how to fix jeeps. Still insisted on doing it themselves.took 2 days to do what should have taken three to four hours. Had me get an estimate from local dealer. Dch Still insisted on doing it themselves.took 2 days to do what should have taken three to four hours. Had me get an estimate from local dealer. Dch service said it was 1 part. In reality my estimate said it was multiple parts. Apparently they needed me to get the parts list for them. Had to get a rental (which was 24 hour and 100 miles) ( i livr 110 miles away. So over 220 miles is what i used.) asked to speak with someone higher up. Got no one. Was rushed out door, with vauge promises car would be extended. I had to rearrange my work schedule to come back. So that i did not have to pay additional days and not have to fight Friday evening traffic. They had promised I could get this done near me. Then without reason changed their mind. Before I got my jeep they had done the back breaks and mufflers. But never noticed that both clutch and e break were broken. I broke down with clutch. Got that fixed elsewhere. This dealer only gave me a small amount of money for this. Took them over a month to get parts for e break. The local jeep dealer told me 2 days to get parts they had all of them. 3 hours to install. I asked for an oil change to help make up for some of the inconvenience they gave me. It was an issue. Finally was agreed to but I can't be sure it was really done. So much of what was said was inaccurate or out and out lies. Even E break is not right. I need to take it to mechanic here to see what they did wrong. That will come out of my pocket. I asked why I had 2 lights on on my dash. Was told they "didn't know. They are not good with jeeps." Then why did you make me go here. I went to autozone. They put the code finder on it. Gave me my answer in 5 minutes. But these guys could not do that. This place did nothing right. As a rule I have lots of understanding when dealing with repair shops. No 2 cars are alike. Some take a bit longer to fix. Some less. I am not a mechanic, these guys are "trained" proffessionals. But I was in absolute tears with this whole process. There is one machanic that is out and out rude. I wouldn't ever allow him to deal with the public. He is sarcastic. Tells you to text him. He does not answer. When he does he is rude. No one there calls back. It's a fight. Three weeks before they made me an appointment to get E break fixed. Then when i got there no parts. No one knew who made the appointment. So much lack of communication. They are unreal. If I could give a negative star review I would. They need to get it together. If you can't fix something make the right arrangements that take care of your customer. I will never go to this dealer or service center again. They may look all new and redone. They should spend that money on qualified help. More

by BEARS3TURNER Verified Customer Verified Customer

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