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Veronica Herndon

Overview Reviews (36)

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Veronica Herndon

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Veronica Herndon

Finance Manager

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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5.0

36 Reviews

Overview Reviews (36)

Dealership Experience

22 yrs, 7 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English

5.0

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Veronica Herndon

November 24, 2024

Dealership Rating

Employee Rating

Great experience purchasing our Buick Avenir. We called to see the vehicle we were interested in was available. Upon arrival for our appointment Juan Liscano had the car ready and he demonstrat We called to see the vehicle we were interested in was available. Upon arrival for our appointment Juan Liscano had the car ready and he demonstrated features. Juan was extremely knowledgeable, friendly and helpful. The negotiation process was easy and we got a very fair price on the car and our trade in. The entire process from arrival to drive out was pleasant and everyone was very friendly. Would definitely recommend buying a Buick or GMC at DeMontrond. More

by RoShe

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano

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November 06, 2024

Dealership Rating

Employee Rating

Excellent truck buying experience! I highly recommend asking for salesman Juan Liscano, he went out of his way to help! I highly recommend asking for salesman Juan Liscano, he went out of his way to help! More

by eenloe3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gilbert Banda, Juan Liscano

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Nov 07, 2024 -

DeMontrond Buick GMC responded

Thank you for your review and five-star rating, Eenloe3. Glad to hear Juan was able to deliver a five-star experience. We certainly look forward to serving you again down the road. Congrats on your new vehicle!

October 31, 2024

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Employee Rating

Great service in sales and finance professional and I was in and out quickly. Great experience was in and out quickly. Great experience More

by Jbh_1972

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dereck Cummings

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Nov 01, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, Jbh_1972! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

October 29, 2024

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Employee Rating

Great buying experience. Fred, Juan and Veronica were extremely knowledgeable and helpful. Will recommend the dealership to family and friends. Fred, Juan and Veronica were extremely knowledgeable and helpful. Will recommend the dealership to family and friends. More

by CPrice

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Fred Price

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Oct 30, 2024 -

DeMontrond Buick GMC responded

Hi CPrice, thank you so much for your heartfelt review! We’re thrilled to hear that our team made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new car!

September 07, 2024

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Employee Rating

BEYOND AMAZING! !!! Katrina (Tina) , Christian, Reymond, and Veronica are incredible. EVERY VEHICLE will always be bought here!!!!! Thank you all for making this per !!! Katrina (Tina) , Christian, Reymond, and Veronica are incredible. EVERY VEHICLE will always be bought here!!!!! Thank you all for making this perfect!! More

by Tina Thomas

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Kopeck, Reymund Esquivel , M Katrina(Tina) who answers the calls 100 stars!!⭐️ From the first second of speaking with her, I knew this would be great! She made this sale!! We love you!!!!!

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Sep 07, 2024 -

Tina Thomas responded

Veronica in finance, she should be over all of financial departments!!!!

August 28, 2024

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Employee Rating

Great customer service, nice salesman, everyone was very friendly and polite. Clean facility. Will recommend to friends and family to come to y'all. friendly and polite. Clean facility. Will recommend to friends and family to come to y'all. More

by Dan

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Kopeck, Jose Aguilar

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Aug 28, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, Dan! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

August 17, 2024

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Employee Rating

Great experience buying my new Denali! Juan was very accommodating and took very good care of me. Veronica was exceptionally nice in finance! Thankful for all the team! Juan was very accommodating and took very good care of me. Veronica was exceptionally nice in finance! Thankful for all the team! More

by Kelly

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano

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Aug 17, 2024 -

DeMontrond Buick GMC responded

We are thrilled by your amazing review, Kelly! Your satisfaction is our priority, and it’s wonderful to know our team succeeded in making your visit pleasant. Thank you for choosing us for your automotive needs.

August 11, 2024

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Very friendly and welcoming. Clean and everyone is so help no matter who you are working with. Clean and everyone is so help no matter who you are working with. More

by dward2020

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Christian Kopeck, Raul Garcia, Dereck Cummings

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Aug 12, 2024 -

DeMontrond Buick GMC responded

What a great review, Dward2020! Thank you very much for your business and we look forward to working with you again in the future!

July 31, 2024

Dealership Rating

Employee Rating

Juan was a delight to do business with. Honest, upfront, and a great positive aspect, from negotiations to delivery. Honest, upfront, and a great positive aspect, from negotiations to delivery. More

by Juan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano

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Jul 31, 2024 -

DeMontrond Buick GMC responded

Your business and review of Juan on the sales team is greatly appreciated. We are happy to help and strive to provide a great experience always. Please remember that we're always here to assist you with any future automotive needs! Congratulations on your new vehicle!

July 27, 2024

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Employee Rating

Came in to purchase a truck after mine was stolen. From the minute I walked in I was helped quickly, all of my questions were answered by Juan, Tank and Veronica. Juan was able to find me exactly what From the minute I walked in I was helped quickly, all of my questions were answered by Juan, Tank and Veronica. Juan was able to find me exactly what I was looking for. I have purchased trucks from a few other dealerships but will now be a repeat customer at DeMontrond. Thanks for all the help! More

by amartinsen0522

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas "TANK" Clark, Juan Liscano

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Jul 27, 2024 -

DeMontrond Buick GMC responded

Hi amartinsen0522, thank you so much for your incredible review! We’re thrilled to hear that our team made your car-buying experience special. Your feedback brightens our day and motivates us to keep providing top-notch service. If you need anything, please don’t hesitate to reach out. Enjoy every mile in your new truck!

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Veronica Herndon

Finance Manager

DeMontrond Buick GMC

36 Reviews of Veronica Herndon

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