Vaughan West
Vaughan West at Diehl Hyundai of Massillon
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Vaughan West

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Diehl Hyundai of Massillon

3748 Lincoln Way E
Massillon, OH 44646

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Vaughan West

September 11, 2024

Dealership Rating
Employee Rating

Took care of business , In a professional manner. I'll use them next service. Rated good. More

by howardmarotto
Service Price Transparency
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Recommend Dealer
Yes

September 09, 2024

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Easily accessible, they have a nice waiting area for when you are having your vehicle serviced. More

by lisagrossenbacher2002
Service Price Transparency
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Recommend Dealer
Yes

September 05, 2024

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They don’t communicate well. No follow up. I had to contact, just to find out someone on vacation. Then got the run around with the part for my car and when it would be ready. Al More

by Er116
Service Price Transparency
Workmanship
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Recommend Dealer
No

August 26, 2024

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I think the price of replacement parts are a little high, compared to local parts supply stores. More

by Dave
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2024

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Very efficient and organized personnel. Remembered me from previous visit and asked about an issue I was experiencing. More

by sueandmel8
Service Price Transparency
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Recommend Dealer
Yes

August 22, 2024

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Excellent service from everybody that we came in contact with they went above what was expected of them More

by MWAHL1945
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

August 08, 2024

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Great service reps! Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage More

by noemail20
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Recommend Dealer
Yes

August 03, 2024

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Transparent on work needed plus cost and keeping you informed of any problems. Nice waiting area. More

by Mike
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Recommend Dealer
Yes

August 02, 2024

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All employees are very knowledgeable, efficient and courteous. All if my interactions have been very good. Thank you all for all of your help. More

by Randy
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Recommend Dealer
Yes

Other Employees Tagged: Donnie Gutherie

August 02, 2024

Dealership Rating
Employee Rating

Service tech Chris is EXCELLENT . Polite, responsive, keep you updated and explains service work well and various options More

by noemail20
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Ramey

1

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