Vaughan West

They don’t communicate well. No follow up. I had to contact, just to find out someone on vacation. Then got the run around with the part for my car and when it would be ready. Al No follow up. I had to contact, just to find out someone on vacation. Then got the run around with the part for my car and when it would be ready. Also, When needing to make an appointment they don’t ask accurate questions to schedule accordingly. I’ve wasted time and miles due to service appointments. More

by Er116 Verified Customer Verified Customer

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I think the price of replacement parts are a little high, compared to local parts supply stores. compared to local parts supply stores. More

by Dave Verified Customer Verified Customer

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Very efficient and organized personnel. Remembered me from previous visit and asked about an issue I was experiencing. Remembered me from previous visit and asked about an issue I was experiencing. More

by sueandmel8 Verified Customer Verified Customer

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Excellent service from everybody that we came in contact with they went above what was expected of them with they went above what was expected of them More

by MWAHL1945 Verified Customer Verified Customer

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Great service reps! Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage More

by noemail20 Verified Customer Verified Customer

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Transparent on work needed plus cost and keeping you informed of any problems. Nice waiting area. informed of any problems. Nice waiting area. More

by Mike Verified Customer Verified Customer

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All employees are very knowledgeable, efficient and courteous. All if my interactions have been very good. Thank you all for all of your help. courteous. All if my interactions have been very good. Thank you all for all of your help. More

by Randy Verified Customer Verified Customer

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Service tech Chris is EXCELLENT . Polite, responsive, keep you updated and explains service work well and various options Polite, responsive, keep you updated and explains service work well and various options More

by noemail20 Verified Customer Verified Customer

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They fixed my door. So happy that i can finally get it open. Thank you So happy that i can finally get it open. Thank you More

by Bryanpearch89 Verified Customer Verified Customer

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Diehl Hyundai took great care of my car and made sure I was informed about the work being done. Thanks for making sure my car was done properly! was informed about the work being done. Thanks for making sure my car was done properly! More

by Tim Verified Customer Verified Customer

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