![Vaughan West at Diehl Hyundai of Massillon](https://cdn-user.dealerrater.com/images/dealer/18082/employees/99913c39df27.jpg)
11 Reviews
Write a Review11 Reviews of Vaughan West
September 05, 2024
They don’t communicate well. No follow up. I had to contact, just to find out someone on vacation. Then got the run around with the part for my car and when it would be ready. Al No follow up. I had to contact, just to find out someone on vacation. Then got the run around with the part for my car and when it would be ready. Also, When needing to make an appointment they don’t ask accurate questions to schedule accordingly. I’ve wasted time and miles due to service appointments. More
August 22, 2024
Excellent service from everybody that we came in contact with they went above what was expected of them with they went above what was expected of them More
Other Employees Tagged: Donnie Gutherie, Siara Lamp, Lee Giavasis, Avery Cordeiro, Matthew Ramey
August 08, 2024
Great service reps! Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage Diehls online technology is disfunctional = dumpster fire! Even this survey is garbage More
Other Employees Tagged: Donnie Gutherie, Siara Lamp, Lee Giavasis, Avery Cordeiro, Matthew Ramey
August 03, 2024
Transparent on work needed plus cost and keeping you informed of any problems. Nice waiting area. informed of any problems. Nice waiting area. More
Other Employees Tagged: Donnie Gutherie, Siara Lamp, Lee Giavasis, Avery Cordeiro, Matthew Ramey
August 02, 2024
All employees are very knowledgeable, efficient and courteous. All if my interactions have been very good. Thank you all for all of your help. courteous. All if my interactions have been very good. Thank you all for all of your help. More
Other Employees Tagged: Donnie Gutherie
August 02, 2024
Service tech Chris is EXCELLENT . Polite, responsive, keep you updated and explains service work well and various options Polite, responsive, keep you updated and explains service work well and various options More
Other Employees Tagged: Matthew Ramey
June 23, 2024
They fixed my door. So happy that i can finally get it open. Thank you So happy that i can finally get it open. Thank you More
Other Employees Tagged: Donnie Gutherie, Siara Lamp, Lee Giavasis, Avery Cordeiro, Matthew Ramey
June 21, 2024
Diehl Hyundai took great care of my car and made sure I was informed about the work being done. Thanks for making sure my car was done properly! was informed about the work being done. Thanks for making sure my car was done properly! More
Other Employees Tagged: Chris Wright
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