Vanessa Harris

I went to Acura for a recall. They had a list of stuff that needed to be done. It’s your recall, and god forbid you walk out owing nothing. They had a list of stuff that needed to be done. It’s your recall, and god forbid you walk out owing nothing. More

by Not satisfied Verified Customer Verified Customer

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Vanessa is the greatest. I feel like I have a friend when I go to the service department. She’s always on top of things and very knowledgeable. I feel like I have a friend when I go to the service department. She’s always on top of things and very knowledgeable. More

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Staff was very helpful and stated in touch during the process. My only comment would be with the oil change. I assumed that the fluids would be topped off since that is included at other oil change place process. My only comment would be with the oil change. I assumed that the fluids would be topped off since that is included at other oil change places. After I left I needed the windshield washer fluid due to road conditions and it was empty. Otherwise, all good. More

by CONTSPORTS1 Verified Customer Verified Customer

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Easy scheduling, great service, was unexpectedly given a courtesy car while recalls were done, nice waiting room facility courtesy car while recalls were done, nice waiting room facility More

by rbrown1951 Verified Customer Verified Customer

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Always friendly and quick with oil changes and tire rotations. Visitor area is great too. rotations. Visitor area is great too. More

by felton3p Verified Customer Verified Customer

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I would like to shout jack he did an amazing work with the great communication recommendations and being able to tell me what urgent what steps to take and what is needed to be done AMAZING WORK!! the great communication recommendations and being able to tell me what urgent what steps to take and what is needed to be done AMAZING WORK!! More

by José M Verified Customer Verified Customer

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It’s easy for a large car dealer to be gracious and courteous when things are going smoothly, but the I believe the true measure of a dealership is when things go awry. I brought my RDX into Courtesy A courteous when things are going smoothly, but the I believe the true measure of a dealership is when things go awry. I brought my RDX into Courtesy Acura for an oil change. It was found that the timing belt replacement was 10 months overdue and the tensioner was leaking. Courtesy gave me an overnight loaner and I picked up the car the next day. Strangely, I smelled coolant when I parked in my garage and lifted the hood. The odor was stronger, and additionally the engine cover had been damaged in several places. I phoned the service manager and he (embarrassed and apologetic) had me return the RDX for an inspection (which remedied the coolant issue) and a new engine cover replacement part. I appreciate Chris Z’s efforts to make things right and will certain bring the RDX back to Courtesy Acura for future service needs. More

by nels2000 Verified Customer Verified Customer

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Flat tire. ..Got me in that day...Repaired leak in tire...Away I went! Thanks! ..Got me in that day...Repaired leak in tire...Away I went! Thanks! More

by Phyllis K Verified Customer Verified Customer

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Awesome service department! !! We have been going here for 10+ years! Venessa and Steele are the best!! They make a great team! They are like family! Vanessa always helps map out !! We have been going here for 10+ years! Venessa and Steele are the best!! They make a great team! They are like family! Vanessa always helps map out the best plan for our budget and Steele is the best technician!! He educates us and what our car needs and is always available for questions. Steele does amazing work! Always top notch! More

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Very good people to work with. Lou worked hard to make the sale as smooth as possible. Natalia was very detailed and pleasant to work with. I have done business with this dealer Lou worked hard to make the sale as smooth as possible. Natalia was very detailed and pleasant to work with. I have done business with this dealership over a number of years and have found all the employees to be professional. More

by prevoh Verified Customer Verified Customer

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