Vanessa Guzman
Vanessa Guzman at Kernersville Chrysler Dodge Jeep Ram
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Vanessa Guzman

Finance Manager

Kernersville Chrysler Dodge Jeep Ram

950 North Carolina 66
Kernersville, NC 27284

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5.0
10 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

10 Reviews

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10 Reviews of Vanessa Guzman

November 20, 2024

Dealership Rating
Employee Rating

After having an issue with online sales, I went into the dealership. The manager quickly addressed my concerns and connected me with an amazing salesman CHARLIE JOHNSTON who helped me with the truck I wante More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charlie Johnston, Lee Smith , And the person who appraised my trade in.

June 13, 2024

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Employee Rating

They were very helpful with any questions I had. They also make the process very easy with no pressure More

by SfcofmbScuba45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Bolick, Douglas Badgett , Jaqueline

Jun 18, 2024

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your amazing review. It's a pleasure to know that our Sales Team at Kernersville Chrysler Dodge Jeep was helpful, ensuring your questions were answered and making the process smooth and easy. Congratulations on your purchase. Please let us know if we can be of any help in the future. - Kernersville Chrysler Dodge

May 21, 2024

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Employee Rating

Great inventory. Great price. Very knowledgeable sales people and Mary was fantastic at showing me the features on this car ! The customer care team sent me a good vi More

by Paul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mary Badgette

Jun 18, 2024

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Paul. We appreciate your business and your kind words! It is a delight to learn that you found our inventory at Kernersville Chrysler Dodge Jeep to be great, in addition to the pricing. We're also pleased to learn our Sales Team was knowledgeable and fantastic, ensuring you were informed on the features of the car you were interested in, as well as sending a video answering your question. Please let us know if we can be of any help in the future. - Kernersville Chrysler Dodge

May 17, 2024

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Sales person was super nice and explained everything in details. I was walked through the entire process. More

by Shotgun2552
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your amazing review! We really appreciate your business and are glad your experience with our Sales Team at Kernersville Chrysler Dodge Jeep was super nice and that they kept you informed about every detail throughout the entire process. Congratulations. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. - Kernersville Chrysler Dodge

April 16, 2024

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Employee Rating

Kernersville Chrysler Dodge Jeep Ram, was a pleasure to do business with. I encountered an issue and they acted to quickly to make it right! 10/10 would buy again. More

by anthony.r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your review with us here at Kernersville Chrysler Dodge Jeep. Our team prides itself on the high-quality standards that we maintain and we would like the chance to address your feedback about a Volvo XC90 you purchased with our Sales Team, as well as the overall level of customer care that you have received from our Service Team regarding your vehicle's brakes. Please reach out to our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.

October 21, 2023

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I have known about this dealership for years. have sent 5 people to them and bought a Ram from them. Everything went smoothly and they even picked me up from the airport. If you’re in the marke More

by redwhitenblue37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your review and your recommendation. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that our Sales Department was able to help you with purchasing your new RAM. Should you need anything else, do not hesitate to contact us. -Kernersville Chrysler Dodge

September 24, 2023

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Employee Rating

Beat customer experience…ever! The buying process was as easy as 123 from beginning to end! More

by Bobbie King
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was as easy as 123 from beginning to end ensuring you had the best customer service experience. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge

September 18, 2023

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Employee Rating

Me siento muy contento de ser cliente de kernersville dodge la atención es muy buena les recomiendo 👌 tienen mucha variedad en carros bicitenlos no se arrepentirán More

by darwing2210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was great. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge

February 25, 2023

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Employee Rating

Vanessa was great! She even gave me her personal number to call or text her if I had any questions or concerns! I highly recommend working with her, you want be disappo More

by davi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your positive review. We appreciate your business and your kind words! Please let us know if we can be of any help in the future. -Kernersville Chrysler Dodge

October 03, 2022

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Employee Rating

Cheyenne and Vanessa were great to work with. They mad the process simple and always followed up! Mine was an excellent buying experience! More

by Brad.harris94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Fierle, Cheyenne Turnage

Jan 09, 2023

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your feedback on your purchasing experience, Brad. We really appreciate your business and are glad the Sales Team made the process simple. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge

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