Arlington Nissan
Arlington Heights, IL
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1,215 Reviews of Arlington Nissan
Mike was the best! He’s very nice and very helpful! If I could leave an extra star I would! If you’re planning a visit anytime soon you must ask for him! He’s very nice and very helpful! If I could leave an extra star I would! If you’re planning a visit anytime soon you must ask for him! More
The recent experience I had at Arlington Heights Nissan dealership was a disappointing portrayal of the brand's integrity. The advertised price for the vehicle was contingent upon financing at a high APR o dealership was a disappointing portrayal of the brand's integrity. The advertised price for the vehicle was contingent upon financing at a high APR of 9.99%. When I expressed my intention to pay in cash, the price increased by $5,000 immediately. Notably, neither the dealership website nor listings on platforms like cars.com specified that the listed price applied solely to financing customers. The dealership manager candidly explained that their profit margins are primarily derived from lending institutions, and they assert they offer the lowest prices, implying that I would be unable to find better deals elsewhere. Having previously purchased vehicles in multiple states, I have never encountered such practices. The manager seemed almost boastful about what appears to be misleading advertising, highlighting a significant disparity—his dealership sold 52 cars in a day compared to only 6 by their competitors. This approach to sales feels disreputable, and I will opt to purchase my next vehicle from a dealership that prioritizes transparency and ethical business practices. More
I have my car serviced with this dealer and it is fabulous. Very personable and go through your cars need with details, video and costs. We bought the car here 7 years ago and I as with anyone wh fabulous. Very personable and go through your cars need with details, video and costs. We bought the car here 7 years ago and I as with anyone who drives must go through the pain of buying a new car. All I can say is know what you can afford ahead of time and stay within your budget. We went from no car payment to $$$ per month and that is the shock. Then the insurance cost goes up and adds to the shock. It's the cost of mobility in our lives and you have to plan ahead for it. It is not easy. More
Unprofessional is the statement of a lifetime when referring to these sleezy people. Filled out an application for a 2020 Audi SQ5. I went here based on how they advertised they can approve "any credi referring to these sleezy people. Filled out an application for a 2020 Audi SQ5. I went here based on how they advertised they can approve "any credit". Was putting a total of $5000 down between my trade in and cash down. Spoke to someone in finance on 4/24/2024 and ask a lot of questions about things on my credit and money available. Once down was told they would call me "right back" after they got off the phone with the banks. Today 4/24/2024 at 3PM I still had not heard anything back and sent a text message to Spencer about how I felt on being ignored. Spencer then text me back after I said I was going to leave a 1 STAR review about my experience. Spencer then text me back telling me that my credit was to bad to get anyone to approve and to let him know when I have a co-signer. I have 1 bad thing on my credit report where I helped someone get a car and they let it get repo'ed. My score WAS almost 800 before all of that, with about 7 PAID IN FULL NEVER LATE auto loans. Credit cards and other misc loans, paid in full and never late. If you do not have TEIR 1 credit, DO NOT GO HERE! You will be treated like absolute garbage and ignored. More
Not very transparent or accommodating. Asked sales manager Acho for a quote for a vehicle on their lot, his quote was $450 more than then the price listed on their own website. After poin Asked sales manager Acho for a quote for a vehicle on their lot, his quote was $450 more than then the price listed on their own website. After pointing this out, he was willing to “honor” the internet price. Asked if 2 of the dealer installed accessories could be removed and he said no. Bought the exact vehicle at another dealership that was more accommodating. More
The dealership is easily accessible, inviting, and well organized. The service staff is very attentive and responsive. The service tech staff does a great job. The service video that they created for my organized. The service staff is very attentive and responsive. The service tech staff does a great job. The service video that they created for my vehicle showed a step-by-step overview with comments on all service performed as well as providing great feedback on vehicle issues that we had reported for review. More