Van McRae

Great efficient service from the sakes team. Can us very personable and hard working Our biggest complaint is the length of time we had to wait to talk to the finance person We bought the car aroun very personable and hard working Our biggest complaint is the length of time we had to wait to talk to the finance person We bought the car around 5:30 on and didn’t f leave till 8:30 pm. Way to long a time to sit and wait to pay for the car More

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VAN is the MAN!!! Sunday I visited a number of dealerships with Arlington being my 5th and final for the day. It was my 3rd Toyota dealer. I went to 2 other brand dealers as well. As soon as p dealerships with Arlington being my 5th and final for the day. It was my 3rd Toyota dealer. I went to 2 other brand dealers as well. As soon as pulled up, Van greeted me and by this point I knew exactly what I was looking for and he was quick to walk me directly to the cars- SO NO "I first need to take into the building and get some information from you" crap. We walked the lot with the specific vehicle type I had in mind. I liked that they had the largest selection from the two previous dealers that I visited in addition to the countless online research that I did. After narrowing my selection to 2 colors, he got the keys and we looked at each one of them and then I choose 1 to test drive. During the test drive, Van shared the amenities and features of the vehicle while carefully listening to my needs. When we returned he asked would I like to discuss numbers in which I accepted. He immediately provided the breakdown of the cost and what the anticipated monthly payment could be WITHOUT running credit. With this, I felt comfortable to proceed with having them run my credit and provide me with terms. I wasn't 100% sold on purchase on the 1st DAY that I began shopping. After to negotiate pricing with Van, he had the sales manager and then finance manager, Mr. Roger come over and they were only willing to knock off $200. In THIS market, this should be a steal and considering it is a Toyota. :) I told everyone that I would think it over and get back. But as I was walking out with Van, we discussed the incredible price and opportunity to purchase now since it was the LAST one of the particular trimline. And while there, YES, I did go online and check other nearby dealers and inventory on Cargurus.com and he was not only right but the prices were at least $1k-$2k if not more higher. So, on the spot, I told Van I changed my mind and wanted to proceed. Today, I completed my financing documents and the car was delivered. And I really couldn't be any happier. I was very hesitant after signing the documents because I purchased on the VERY FIRST day that I began shopping but I feel at peace because out of ALL the sales people that I met at other places, Van really cared and shared the right information about the vehicle's performance, warranties, and features since I have NEVER owned a Toyota before. I know buying a car can be nerve-wrecking process but if you are considering purchasing a Toyota, I would definitely RECOMMEND you ONLY see Van McCrae. And his direct number is (904) 414-6151. I even appreciated that he gave it to me to contact him personally with any questions or issues that I have with my car. More

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Leased a 2021 Highlander XSE. Salesman was Van Mcrae and he was accommodating and easy to work with, the internet sales Manager Juan is always a pleasure to work with as I am a repeat customer. Overall happ he was accommodating and easy to work with, the internet sales Manager Juan is always a pleasure to work with as I am a repeat customer. Overall happy with deal and wheels and really that is all that matters More

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Our sales person was very helpful. He was very knowledgeable about the car we were interested in. He took us on a test drive and was able to locate the vehicle we wanted within a week. knowledgeable about the car we were interested in. He took us on a test drive and was able to locate the vehicle we wanted within a week. More

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Jontae was my sales consultant. All I can say is AH-MAZING experience and very very respectful young man. To be a first time buyer I felt so comfortable and I trusted him durning the entire process. AH-MAZING experience and very very respectful young man. To be a first time buyer I felt so comfortable and I trusted him durning the entire process. Thank you so much Jontae & Van!! More

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They were extremely helpful and very nice. ASK FOR VAN!!!!!! Did not pressure me and was very upfront and honest. Thanks for all the hard work. VAN!!!!!! Did not pressure me and was very upfront and honest. Thanks for all the hard work. More

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I had terrific service, was given honest information, and treated with politeness and respect. No hard selling techniques at all. I will definitely recommend this dealership to my friends. treated with politeness and respect. No hard selling techniques at all. I will definitely recommend this dealership to my friends. More

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Mr. Van was very helpful, informative and not pushy. I would and will recommend him as well as the dealership. The finance department was helpful as well. would and will recommend him as well as the dealership. The finance department was helpful as well. More

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My sales agent Can was awesome! My finance representative was spectacular!!! The whole financial process was pretty seamless... no hassles. Only wish the car was detailed. was spectacular!!! The whole financial process was pretty seamless... no hassles. Only wish the car was detailed. More

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I had a amazing experience buying my car. Van was so helpful and very knowledgeable. I would definitely recommend Arlington Toyota to friends and family. helpful and very knowledgeable. I would definitely recommend Arlington Toyota to friends and family. More

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