Vallerie Lorenzana
Vallerie Lorenzana at Stamford Hyundai
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Vallerie Lorenzana

Advisor

Stamford Hyundai

85 Magee Avenue
Stamford, CT 06902

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2 Reviews
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2 Reviews

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2 Reviews of Vallerie Lorenzana

April 01, 2025

Dealership Rating
Employee Rating

this is in regards to my overall experience, particularly service…. There are too many reasons why this dealership gets a plethora of one star reviews. And also not to mention they are not associated with More

by not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 20, 2025

Dealership Rating
Employee Rating

If I could give minus 5 stars i would do it. The service is awful! Service specialist Valerie is rude, was showing her poker face whole appointment and said she won’t deal with my car and took i More

by zara.aitzanova
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2025

Stamford Hyundai responded

We are sorry you were disappointed in your experience.' Your appointment was booked for your vehicle to be dropped off with a return time of 5pm. When Vallerie was informed you would be waiting, she did explain the technicians would not be able to have a diagnosis completed for at least 90 minutes, if not longer, depending on how the testing went. As you stated you could not wait longer than an hour after your check-in, she returned the vehicle to you.

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