Check out Valerie Donaldson's reviews on DealerRater

October 10, 2025

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I was unhappy with my purchase of a Jeep Wrangler and they took it back and set me up in a 2025 Ford Bronco Base Lease. I am very happy with my new vehicle they took it back and set me up in a 2025 Ford Bronco Base Lease. I am very happy with my new vehicle More

by JimP3803

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Karpowich, Clayton Flynn

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Oct 10, 2025 -

Kelly Ford responded

Jim, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

October 04, 2025

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Amazing dealership and experience great service appreciate their help. Would be back in a sec! appreciate their help. Would be back in a sec! More

by bamacklin

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Paul Cotton, Ryan Kurtz, Ron Mobley, Josh Long, Egor Butiugov, Hunter Head, Tomas Garcia, David Poteau , Kyle Brown

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Oct 04, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

October 03, 2025

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Just a wonderful experience all the way around. .made me feel so relaxed as they took care of every step of the way .made me feel so relaxed as they took care of every step of the way More

by harristammy520

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Sandra Van Hook, Clayton Flynn

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Oct 03, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

September 25, 2025

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Valerie found the perfect truck for me, couldn’t believe how easy the buying process was. I highly recommend Kelly Ford and Valerie. how easy the buying process was. I highly recommend Kelly Ford and Valerie. More

by reelnative

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sandra Van Hook, Mike Karpowich, Clayton Flynn, Maria Muscarella, Hunter Head

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Sep 25, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

August 19, 2025

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Valerie Donaldson and Hunter Head are awesome to work with. Round 2, and as always Valerie and Hunter find me what I want and provide the best deals. Just traded in Last years F250 I purchased from Va with. Round 2, and as always Valerie and Hunter find me what I want and provide the best deals. Just traded in Last years F250 I purchased from Valerie for an F350. More

by jwkumher

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter Head

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Aug 19, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

August 01, 2025

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We were very happy with the purchase and after driving the new truck very happy the new truck very happy More

by MARY.WEST19

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Reggie Morton, Paul Cotton, Ryan Kurtz, Clayton Flynn, Ron Mobley, Josh Long, Egor Butiugov, Tomas Garcia , Kyle Brown

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Aug 01, 2025 -

Kelly Ford responded

Mary, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

July 04, 2025

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Went in just intending to look around. Was shown this 2023 Jeep Wrangler Blue in Color with new tires priced at below market value. After some negotiations with my trade in and a further r Was shown this 2023 Jeep Wrangler Blue in Color with new tires priced at below market value. After some negotiations with my trade in and a further reduction in price I traded in my 2024 Hyunadai Santa Cruz for the Jeep. More

by JimP3803

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sandra Van Hook , Chuck

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Jul 04, 2025 -

Kelly Ford responded

Jim, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

June 29, 2025

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Valerie was EXTREMELY THOROUGH in showing us how a majority of the items worked in our new Escape. A lot of technical issues that she was able to guide as through as well as synching up ou phones. majority of the items worked in our new Escape. A lot of technical issues that she was able to guide as through as well as synching up ou phones. More

by Joseph Pavlock

Verified Customer

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Recommend Dealer

Yes

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Jun 29, 2025 -

Kelly Ford responded

Joseph, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

May 03, 2025

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Valerie is very knowledgeable salesperson and she makes you feel at ease with such a nerve wracking decision. I will only ever buy from her and will definitely recommend her to my friends, family and anyon you feel at ease with such a nerve wracking decision. I will only ever buy from her and will definitely recommend her to my friends, family and anyone who is looking to buy a new vehicle! More

by Napert1

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Kurtz

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May 04, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

April 08, 2025

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It was an easy process and no pressure. Ii would recommend them for anyone looking to buy a vehicle without the pressure sales. Ii would recommend them for anyone looking to buy a vehicle without the pressure sales. More

by marvin.dreyer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Paul Cotton, Clayton Flynn

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Apr 08, 2025 -

Kelly Ford responded

Marvin, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777