Valencia Wallace
Valencia Wallace at Russ Darrow Kia of Wauwatosa

Valencia Wallace

Finance Manager

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

4.8
131 Reviews

Here to help you have the best car buying experience ever!!

4.8

131 Reviews

Write a Review

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

Presidents Club Member

131 Reviews of Valencia Wallace

January 02, 2026

Dealership Rating
Employee Rating

Malvin was great to work with - one of the absolute best car sales reps we've ever worked with. He was personable, did a great job listening to us, and helped us dial in exactly what features we wanted & ne More

by MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malvin Silva-Ables

Jan 05, 2026

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

January 01, 2026

Dealership Rating
Employee Rating

Kenney was awesome. Truly took his time working with me to make sure I got the car I was happy with and within my budget. Will 100% recommend him. Thank you kenney! More

by Tiafulton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenney Crump

Jan 01, 2026

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

December 02, 2025

Dealership Rating
Employee Rating

This truck had everything I wanted. 20” rims, bed liner, tow package, brake control, tinted windows, crew cab, wheel well liners, weather tech style floor mats. Very nicely equipped tru More

by RANDYROBINSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Holbrook

Dec 02, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

November 24, 2025

Dealership Rating
Employee Rating

Rigo was the first person I met when I walked in the door and helped me through the whole process of buying my 2020 KIA Sportage. He was very accommodating and informative about my questions and concerns. I More

by matt.knobel43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Sanchez

Nov 24, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

November 19, 2025

Dealership Rating
Employee Rating

Russ Darrow Kia is clean, efficient and professional in their service. Very happy with the sales team and my new, used vehicle! More

by audrey.kraiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malvin Silva-Ables

Nov 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matt Kiscellus matt.kiscellus@russdarrow.com

October 22, 2025

Dealership Rating
Employee Rating

It was a pleasure working with Malvin, very upfront and easy to work with! I appreciated the honesty and professionalism. More

by tjdwyer2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malvin Silva-Ables

Oct 22, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for your feedback on your recent visit to Russ Darrow Kia of Wauwatosa. It's great to hear that we were able to assist you and that you had such a positive experience. Matt Kiscellus matt.kiscellus@russdarrow.com

October 15, 2025

Dealership Rating
Employee Rating

I had an amazing experience working with Joe Towers. He was very patient and knowledgeable walking me through every step of my purchase. I am very pleased with my purchase and highly recommend asking fo More

by Smedwards31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Towers , Dogan Gregory III

Oct 15, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

September 04, 2025

Dealership Rating
Employee Rating

The dealership had lots of cars, good salesman and very respectful of their customers. Dustin was very nice and was a very good salesman and we like him a lot. More

by JKEHOE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Elmer

Sep 04, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Matt Kiscellus matt.kiscellus@russdarrow.com

August 25, 2025

Dealership Rating
Employee Rating

The sales experience was awesome. We had an issue with parts and detail. We had to keep driving there from over an hour away to get wrong parts that were supposed to be included when More

by BRAEMER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarena Hansen

Aug 25, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

August 19, 2025

Dealership Rating
Employee Rating

The service I received while purchasing my vehicle was exceptional. I didn't feel pressure or coercion from my salesman. I felt very much at ease and confident that I was making a safe and feasible purc More

by WILLIAMGUNN66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sherman Thompson

Aug 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

1
...

Dealership Inventory (300 Vehicles)

new 2026 Kia Sportage Hybrid car, priced at $33,579
2026 Kia Sportage Hybrid
new
Fusion Black exterior
Automatic
All-wheel Drive
new 2026 Kia Seltos car, priced at $29,148
2026 Kia Seltos
new
Pluton Blue exterior
CVT
All-wheel Drive
new 2026 Kia Sportage car, priced at $36,247
2026 Kia Sportage
new
Fusion Black exterior
Automatic
All-wheel Drive
new 2025 Kia Telluride car, priced at $44,519
2025 Kia Telluride
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia Sorento car, priced at $32,307
2026 Kia Sorento
new
Ebony Black exterior
Automatic
Front-wheel Drive
used 2018 Jeep Cherokee car, priced at $12,994
2018 Jeep Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Front-wheel Drive