Val Valadez | Page 4

Wait time is long. I waited about 4 1/2 hours and had to get up to ask what was going on. Keeping people waiting that long without a word should not happen. At them mos I waited about 4 1/2 hours and had to get up to ask what was going on. Keeping people waiting that long without a word should not happen. At them most your vehicle is still not worked on or its being worked on or it's almost complete. Spoke to a manager who referred me to front counter and never heard back from him. My vehicle was absolutely taken care and glad that it was taken care off. I will return but know if they have to fix a problem it takes hours. More

by NAVA_ISA2 Verified Customer Verified Customer

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Maita has been performing all the maintenance on my vehicle for over 25 years. In all that time I have found the staff to be courteous, skillful and professional in all their dealings with me. If I tho vehicle for over 25 years. In all that time I have found the staff to be courteous, skillful and professional in all their dealings with me. If I thought otherwise, I’d seek service somewhere else. More

by MCJARDIN Verified Customer Verified Customer

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Service and staff were excellent. Been a customer for years . Maita Toyota is the best Been a customer for years . Maita Toyota is the best More

by rratoni Verified Customer Verified Customer

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Service is excellent as always. The service advisor was very helpful in providing future maintenance to keep my car running smoothly. The service advisor was very helpful in providing future maintenance to keep my car running smoothly. More

by ROMPERL Verified Customer Verified Customer

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As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More

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Tech very knowledgeable about vehicle, gave great recommendations based on mileage and use. Quick service, and comfortable waiting area. recommendations based on mileage and use. Quick service, and comfortable waiting area. More

by rlovvo Verified Customer Verified Customer

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Maita crew is always so friendly and helpful. Has the best service. They are awesome Has the best service. They are awesome More

by YXVALADEZ Verified Customer Verified Customer

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I am always receiving a good quality service at Maita Toyota. People here are nice and friendly! Toyota. People here are nice and friendly! More

by rusetss Verified Customer Verified Customer

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From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More

by foman18 Verified Customer Verified Customer

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The service is also exceptional. I am always pleassed with the customer service and smiling faces. I am always pleassed with the customer service and smiling faces. More

by ADRIAN_CYNTHIATORRES Verified Customer Verified Customer

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