Val Valadez | Page 35

Good service department & people like Val Valdez are the bes Good department. Val is very good with people & knows what he is talking about when discussing my auto problems. Have been dealing with Val for Good department. Val is very good with people & knows what he is talking about when discussing my auto problems. Have been dealing with Val for quite a few years and he has always treated us us professionally & with knowledge. More

by moonglo31 Verified Customer Verified Customer

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SatisfactoryI I brought my Tacoma in as I was having a clunking sound when I came to a stop or started to drive. It took two technicians to finally fine the problem I brought my Tacoma in as I was having a clunking sound when I came to a stop or started to drive. It took two technicians to finally fine the problem (Drive Shaft). I had read about this on the internet. I was told it would take a day. I was then told they had to order part. Then I was told Toyota would not send the part till they confirmed my extended service policy was valid. After three days I was told it was going to take another three days. This would mean my vehicle was in the shop for a week. I was offered a rental but I have another vehicle at my disposal. I was told this on a Saturday morning, and low and behold I was called a little later and told my car was ready to be picked up that day. I was very pleased with the service from Mark Lee Reloza and Val Valadez. The service seems to have taken care of the problem. I am happy the work got done, but at times it was somewhat confusing. More

by LRIDDLE0 Verified Customer Verified Customer

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Quick and easy I have always bought used cars and never had a reason to be directly in contact with a dealership before. I just purchased a newer car from CarMax rec I have always bought used cars and never had a reason to be directly in contact with a dealership before. I just purchased a newer car from CarMax recently and it had an open recall on it, which I was then advised to take to the dealership to get repaired. Not only was the repair free of charge, but everyone was super friendly and really efficient. I dropped it off before work, and picked it up later the same day. They also kept it really taken care of by covering my seats for me. I am truly impressed by their service quality and will definitely consider coming back for further repairs. More

by BARBARAJEAN07 Verified Customer Verified Customer

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service review good service and follow through on issues Val Valades excellent problem solver! Good experience with booking a appt and times available Keep up the go good service and follow through on issues Val Valades excellent problem solver! Good experience with booking a appt and times available Keep up the good work More

by RAINSWD Verified Customer Verified Customer

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Excellent Great customer service made time on my spare time.answered all my questions and walked me through the process from beginning to end.really great servi Great customer service made time on my spare time.answered all my questions and walked me through the process from beginning to end.really great service More

by gamboa_diego Verified Customer Verified Customer

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Awesome service and great help received.....they took less time than Folsom Toyota when I tried to get my recall done. Highly recommended to everyone service and great help received.....they took less time than Folsom Toyota when I tried to get my recall done. Highly recommended to everyone More

by XYANG209 Verified Customer Verified Customer

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Service I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, More

by fcgiarmona Verified Customer Verified Customer

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Excellent Service and experience I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experien I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experience. The service advisor, Val, is extremely knowledgeable, thorough and professional and friendly. He gets the work done right, the first time and by the time he says it will be done. I can't say enough about each person I have come in contact with Maita, they always treat my wife and I like they really value us as customers. More

by Brian Verified Customer Verified Customer

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Maintenance and Recall Service I've purchased my 1st Toyota from Maita and has gone to them for routine services in the past years because of their service and will continue to retu I've purchased my 1st Toyota from Maita and has gone to them for routine services in the past years because of their service and will continue to return to them with the recent purchase of my 2nd Toyota. It was interesting to learn they now use UBER for shuttle service at no charge to the customer. PROS: Val assisted me this time and he was great! I had brought my car in for maintenance and was informed my car had a recall which he was able to take care of it the next day. The maintenance on my car was completed faster than the estimated time which I was happy with since it was after a long day at work. CONS: When I first pulled up for my appointment this time, there was a wait as there were no service person visible to check your vehicle in. Upon completion and after checking in with the valet to p/u my car, the 2 service guys standing outside were notified to pull my car up but did not act on it immediately. I understand if they were busy due to work related stuff but it appears and sounded as they were watching some sort of video or something on a cell phone or electronic device sitting hidden on the top self of the cart that sits between the check-in lanes. I felt a couple of the staffs checking the cars in and out were not professional and as friendly as those working inside. And just a suggestion, but it would be nice to have outdoor seating available for customers waiting for their vehicles to be pulled up. More

by BPXYOOJ Verified Customer Verified Customer

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Great Service The service staff were knowledgeable and helpful. I was in and out in a timely manor and my problem had been solved st a reasonable price. The service staff were knowledgeable and helpful. I was in and out in a timely manor and my problem had been solved st a reasonable price. More

by DCARLETON58 Verified Customer Verified Customer

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