Val Valadez | Page 16

Supervisor Val does not remember speaking to me when I called a few weeks prior about my tires. I asked him to put in a note about the horrible service I received since He said there was no way to officia called a few weeks prior about my tires. I asked him to put in a note about the horrible service I received since He said there was no way to officially put in a complaint. Since he was the one who noted my complaint, I expected him to initial the note to remind himself that he was the one who wrote it. I need a good record keeping of the services Maita has been providing because it has been disappointing since day I drove my car off the lot. Initialing is the least Val could’ve done since they make their rep responsible for each services. Instead I come back to my next service with the same rep, Angel, to find out that Val did not notate what I asked him to do correctly. Only reason, I gave a 2 star is because Val obvious realized how disappointed I have been with Maita’s services and offered me a laughing $20 off my next service when I already bought the maintenance plan. If Val didn’t remember me from before, how do heck is he going to remember that he even offered me the $20 off for the future? More

by DOUCHENG Verified Customer Verified Customer

Report | Print

This dealership provided very good service for my car. Overall experience was also vey good! Overall experience was also vey good! More

by rusetss Verified Customer Verified Customer

Report | Print

My husband and I have bought several toyotas from Maita and have recommended your dealership to friends, mainly because we have always had good experiences in your service department. and have recommended your dealership to friends, mainly because we have always had good experiences in your service department. More

by lOURIMORE Verified Customer Verified Customer

Report | Print

Always great service and they don’t try to sell parts you don’t need it is always a great experience to work with any adviser or sales or rental don’t need it is always a great experience to work with any adviser or sales or rental More

by CLAUDIA.SITAR Verified Customer Verified Customer

Report | Print

Service was awesome! My older Toyota truck runs like new! 😁 Val Called me when my vehicle was done, as promised! Maita Toyota is the place to service your Toyota! 😁 Val Called me when my vehicle was done, as promised! Maita Toyota is the place to service your Toyota! More

by LORINDAPESKA Verified Customer Verified Customer

Report | Print

I always have fantastic service from Junko at Maita Toyota. Thank you so much for taking such great care of my cars!! I’ll never go anywhere else! Toyota. Thank you so much for taking such great care of my cars!! I’ll never go anywhere else! More

by HILLARYTAKAHASHI Verified Customer Verified Customer

Report | Print

Excellent service with a friendly, knowledgeable staff! I was very happy with the service that I received. The wait was relatively short and waiting area comfortable. was very happy with the service that I received. The wait was relatively short and waiting area comfortable. More

by CMUMMA1 Verified Customer Verified Customer

Report | Print

I always had very good experience, and valuable and honest advices from their very professional and friendly service techs. I strongly recommend the Toyota owners living in the greater Sacramento area honest advices from their very professional and friendly service techs. I strongly recommend the Toyota owners living in the greater Sacramento area to have their vehicles serviced here. More

by CALLDHALIWAL Verified Customer Verified Customer

Report | Print

Efficient and empathetic from the greeting ( thank you Kali) to the completion (thank you Lee.) Everybody appeared to be working together to take care of the large lines of cars in a timely manner Kali) to the completion (thank you Lee.) Everybody appeared to be working together to take care of the large lines of cars in a timely manner More

by MIKEAND5 Verified Customer Verified Customer

Report | Print

Was in service light cane on, left the car for a day half for service. Still had to return for lights. Was told I can do it myself, if I didn't want to come in or go on Utube. Said that's why I paid Toyota for service. Still had to return for lights. Was told I can do it myself, if I didn't want to come in or go on Utube. Said that's why I paid Toyota almost $800.00. I was appalled! If you look at my other feedback (5-6) emails, I have to return several time to have someone that know what they were doing to reset all maintenance lights. I have been a customer over over 35yrs and I can say the quality diminished. I don't like returning to the office for something I brought my car in for. Please talk to you techs, not to never suggest a customer to go on Utube or reset anything themselves. I will be communicating with Val Valadez, because he has been there for a long time and have service some of my other Toyota's in the early days. More

by BJGAINES4 Verified Customer Verified Customer

Report | Print