Val Salgado | Page 20

Great experience they were able to get into a the car i wanted and very helpful. Friendly and reliable people . Im definitely planning on coming back for my dream car the scatpack wanted and very helpful. Friendly and reliable people . Im definitely planning on coming back for my dream car the scatpack More

by kkrwr28 Verified Customer Verified Customer

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Gino The Great!! I walked into San Leandro Chrysler, Dodge, Jeep, right before closing and was greeted by Gino Mendoza. He patiently walked me through many Jeeps; Gla I walked into San Leandro Chrysler, Dodge, Jeep, right before closing and was greeted by Gino Mendoza. He patiently walked me through many Jeeps; Gladiators, Rubicons, Sierra's and finally a High Altitude-Lifted Sport. I was so impressed by his demeanor, professionalism, good humor and thoroughness, that I returned the following day to talk shop. I told him that if "the jeep fits in my underground parking" we could have a serious discussion over a purchase. Gino proceeded to take me home (after getting management approval) to insure it was the "right fit" and we returned and I purchased the Vehicle. If not for Gino being available for me in every way as a salesman and a solid source of information regarding all vehicles in the Lot, I would not have returned. I Would Recommend San Leandro Because Gino is there waiting to greet people and make them a very, very happy customer. Thank you Gino The Great!! More

by MICHAEL@HYLIFE-OCITY.COM Verified Customer Verified Customer

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less than happy My wife and I purchased a new 2019 Cherokee Limited at San Leandro Jeep. The sticker on the window clearly indicated that Limited models includes a to My wife and I purchased a new 2019 Cherokee Limited at San Leandro Jeep. The sticker on the window clearly indicated that Limited models includes a tonneau cover for the rear cargo area. At the time of delivery my wife noticed the tonneau cover missing from our new Jeep. We asked our salesman for it and he told us that our particular Cherokee was discounted doesn't come with a tonneau cover and we had to go buy our own tonneau cover. Well, my wife and I ordered a Jeep tonneau cover online and it was freaking $280!!! That's when I felt that this Jeep dealer sucks! Also...the day we took delivery of our new Cherokee and brought it home from the dealership the salesman FORGOT to provide and install the radio antenna on our new Cherokee. My wife and I obviously couldn't catch all the little missing details before leaving the dealership and driving 50 miles home. So, we had to make a trip back to San Leandro Jeep just to get the antenna. That sure killed the excitement of our new purchase. Also....2 days after taking delivery of my Jeep I noticed the right headlight aiming low at night driving. I couldn't see the road ahead of me safely as I was driving 65mph. Upon inspection of the right headlamp I noticed a deep 2" scratch on the headlamp lens that appear damaged from pushing into a large object that caused the entire right headlamp lens to aim downwards. Basically, the right headlamp got pushed in from driving into something. This is something I didn't catch at San Leandro Jeep during the excitement of purchasing my new Cherokee. Also...as soon as I tried the Apple car play for the first time none of the USB ports in my new Cherokee worked. The Uconnect radio wouldn't connect to anything on the USBs. I brought my Cherokee into Stewart Jeep to get the USB fixed. It took 2 days. When I got my Cherokee back the radio display was damaged. The damage was a burn inside the display that I didn't see til I brought my Cherokee home. Then I had to make another appointment to get the radio inspected and parts ordered for replacement. Also...I've noticed touch up paint peeling off from the front of the hood immediately after taking delivery of my Cherokee. Underneath the touch up paint was a paint chipped on the hood that San Leandro Jeep tried to hide. My Cherokee is Metallic Black which is difficult to catch errors on paint at night. But regardless, this makes the dealership image suck. I am so livid about this Jeep purchase. I've only had it for less than 2 months and it only has 900 miles. I'm scared to drive more and find out more problems. I can't even face a Jeep employee without feeling disgust. More

by Alanchow44 Verified Customer Verified Customer

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Michael was awesome!! He knew so much and was super nice. We were very happy with the all around service. We got the car of our dreams and the price was amazing. Everyone was super helpful. We were very happy with the all around service. We got the car of our dreams and the price was amazing. Everyone was super helpful. More

by GIANINA03 Verified Customer Verified Customer

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Excelente service i walked in to see if they could help me out with a family car. Thinking that I was going to walk out with a used car but at the end they approved me for a new one. Thank you Raul & Val. me out with a family car. Thinking that I was going to walk out with a used car but at the end they approved me for a new one. Thank you Raul & Val. More

by jhonas2525 Verified Customer Verified Customer

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I have dealt with various dealerships in the bay area, this one was definitely my least favorite. Was not educated enough about the different trims, and found out huge differences after purchasing my vehi this one was definitely my least favorite. Was not educated enough about the different trims, and found out huge differences after purchasing my vehicle. The staff got me other customer’s paperwork by mistake twice. No internal coordination between the staff which gave me an unprofessional image. I was planning on getting a truck as well but will most likely find another RAM dealership. The person that entered my information in the office inside (I think Alex?) was very professional and apologized about the bad experience that we had. Overall, I'm unsatisfied and if was educated about the different trims, would have definitely walked out with a higher trim vehicle. More

by SHADYBESADA311 Verified Customer Verified Customer

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Kale is an excellent car dealer. He is very intelligent and has exceptional people skills that I would one day like to attain. He understood my needs as a single mother with 3 kids, and suggested a better and has exceptional people skills that I would one day like to attain. He understood my needs as a single mother with 3 kids, and suggested a better vehicle than one that I would have chosen for myself. The vehicle is a van with many upgraded amenities. I will refer anyone, especially mother's to Kale if they seem unsure about what vehicle to buy. More

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Tish Evans communicated effectively and was ourtstanding. Val Salgado was able to genuinely research and negotiate the final price fairly. Alfredo Villanueva persevered the entire process. Much appreciated f Val Salgado was able to genuinely research and negotiate the final price fairly. Alfredo Villanueva persevered the entire process. Much appreciated fo the aforementioned individuals. More

by lopezarich Verified Customer Verified Customer

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Great customer service. Very informative and friendly. So happy with my new Jeep grand Cherokee 2020. This team made it happen and I felt very confortable With them. Thank you 🙏 happy with my new Jeep grand Cherokee 2020. This team made it happen and I felt very confortable With them. Thank you 🙏 More

by Germán and Kavisha Verified Customer Verified Customer

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Thanks Gino and Val for all your help, both you guys were amazing I'm extremely happy, I'm highly recommend the dealer thank you. amazing I'm extremely happy, I'm highly recommend the dealer thank you. More

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