Val Neris
Val Neris at Mercedes-Benz of Grapevine
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Val Neris

Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Val Neris

March 31, 2025

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Employee Rating

Val is awesome! I have not purchased a vehicle in 8 years, so I was very apprehensive to say the least. She was patient and kind as I navigated the process. I felt l More

by young.yani
Sales Price Transparency
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Recommend Dealer
Yes
Mar 31, 2025

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We’re so glad Val was there to guide you with patience, care, and genuine insight. It’s wonderful to hear she made you feel confident and supported throughout the process. We appreciate your trust and look forward to helping with your next vehicle when the time comes!

March 25, 2025

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Val was amazing! I would recommend her to anyone looking to purchase a car! She was so personable and took care of us from start to finish. She took extra time to hel More

by AHanner
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Recommend Dealer
Yes
Mar 31, 2025

Mercedes-Benz of Grapevine responded

Thank you for the kind words! We're so glad Val made such a positive impact on your experience—her dedication and personal touch truly make a difference. We're thrilled your daughter is enjoying her new car, and we appreciate you choosing us!

March 20, 2025

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Hands down the BEST buying experience with Mercedes we’ve ever had and this is not our first Mercedes purchase. Val made sure we got everything we were looking for in a purchase. Not a long wait, tackled all More

by The Stevens Family
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Recommend Dealer
Yes
Mar 24, 2025

Mercedes-Benz of Grapevine responded

Thank you for the amazing feedback! We're so glad to hear this was your best Mercedes-Benz buying experience yet. Val truly goes above and beyond, and it’s wonderful to know she delivered exactly what you needed. We appreciate your trust and look forward to helping you with your next Mercedes purchase!

March 03, 2025

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We would not hesitate to purchase another vehicle from Val Neris. She was attentive to the details, authentic and transparent throughout the purchasing process. Any and all questions were discussed and ad More

by fun.loft45
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 07, 2025

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback! We're thrilled to hear that Val provided a seamless car-buying experience. She truly values her customers, and we appreciate your trust in both her and Mercedes-Benz of Grapevine. We look forward to serving you again in the future!

February 23, 2025

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Val is one of the best in sales I have ever worked with. She was completely transparent and genuine and you just don’t find that anymore. Would recommend her to anyone! More

by Tina Rateliff
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Recommend Dealer
Yes
Feb 28, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We're thrilled to hear that Val provided you with such a good experience. She truly values her customers, and we appreciate your recommendation. We look forward to assisting you again in the future!

February 09, 2025

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Val made the sales process quick and painless. She walked me through the process and made sure I understood every step! More

by Evan
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Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford

Feb 14, 2025

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback! We're delighted to hear that Val made your sales experience quick and seamless. We appreciate your business and look forward to serving you again in the future!

January 30, 2025

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I love my new car! The dealership was beautiful and “Val” was incredible. Great communication - follow up - not pushy or overwhelming. The finance team was great, the m More

by Amanda C.
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Recommend Dealer
Yes
Feb 07, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We're thrilled you love your new car and had a great experience with Val and our team. We appreciate your recommendation and are always here if you need anything!

December 19, 2024

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Val delivered an exceptional experience from beginning to the end. She demonstrated a high level of professionalism, promptness and punctual throughout the process. This has been the best car buying experien More

by jayfonteno22
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Recommend Dealer
Yes

Other Employees Tagged: David Guerra

Dec 26, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear Val provided exceptional service and made this your best car-buying experience. Enjoy your new car!

November 19, 2024

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Highly recommend. Everyone there is very friendly and you can tell they truly have a customer-service centered culture. The process of the actual purchase was streamli More

by dmnieto15
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Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford, Peter Cafferata

Nov 19, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience and for choosing Mercedes-Benz of Grapevine!

October 03, 2024

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Val was a pleasure to work with. She listened and was attentive to my desires in a car. I am thankful to have a salesperson like her for my buying experience. I would definitely refe More

by Engga Mickens
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Recommend Dealer
Yes
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