Great customer service, Veda was on it!
Appreciate the communication through out the process. Thank you!
Appreciate the communication through out the process. Thank you!
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by tmatuszko
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2024 -
Braman Honda of Palm Beach responded
Thank you for taking the time to share your thoughts on working with Vada and our team. We're glad to hear we delivered such a great experience!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Vada Fernandez was excellent!
Friendly text, very quick response. Easy to make appointments right through text.. Excellent service..
Friendly text, very quick response. Easy to make appointments right through text.. Excellent service..
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by SANTOB70
Verified Customer
Verified Customer
Jan 07, 2024 -
Braman Honda of Palm Beach responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vada met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Vada Fernandez is the best.
She take care me very well.great advice.work fast.
She take care me very well.great advice.work fast.
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by Pat9th
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2024 -
Braman Honda of Palm Beach responded
Thank you so much for your kind words for Vada, and for taking the time to leave us this wonderful feedback!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Very professional and I am happy.
The wait time to complete the service was very short and that makes it perfect for me
The wait time to complete the service was very short and that makes it perfect for me
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by Tandtsm
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2024 -
Braman Honda of Palm Beach responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
The dealership was able to fix my problems with my civic.
They were fixed in a timely manner.
They were fixed in a timely manner.
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by emilyariana0122
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Enrique
Jan 02, 2024 -
Braman Honda of Palm Beach responded
Thanks for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
I really really had a bad experience every time I go to
this dealer. Staffing is Not helpful. Plus, it seems like they do not know what they’re doing. I had a tinted window appointment on Dec. 29th, 2023.
this dealer. Staffing is Not helpful. Plus, it seems like they do not know what they’re doing. I had a tinted window appointment on Dec. 29th, 2023. They did not know they had a tinted person on duty and they were sending me away. After being at the dealer for 1 hour they asked me to reschedule this appointment, but before I left, I asked to please, at least, get me a car wash since I was coming from Miami and I had already lost my day of work. It was trying to get me a car wash when they found out they did have a tinted person! Even more, they were only able to do the back windshield after I got there at 11:17 and out at 16:44. I really feel bad for Mr. Buzz Braman, writing this matter, because he was the only reason I bought my vehicle there and he was very kind in asking to go there and will give me the best deal; for which he Did! But I won’t buy any other vehicle there again after this bad, if not terrible, experiences I have had. I hope someone forward this article or let him know what’s going on here at the dealer.
Greetings and gratitude to Mr. Buzz B.
And a Happy New Year to every one!!
V/R,
Nurse
M.G
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by ANGELCUTIE2009
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2024 -
Braman Honda of Palm Beach responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Jan 05, 2024 -
ANGELCUTIE2009 responded
Good morning Mr. Salvatierra,
I will be more than happy to provide you with more information and if you are unable to obtain my contact information from the date and time of my appointment, please let me know, because I believe that if I send you my contact information through this channel you will not be the only one that will receive it. My appointment date was, as I mentioned before, December 29th, 2023 at 11:00 for the Service Department and was to have my tinted windows replaced due to damage over the years since they were installed when I purchased my vehicle there, at the WPB Dealer.
V/R,
Nurse
M.G.
Jan 05, 2024 -
Braman Honda of Palm Beach responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Jan 05, 2024 -
ANGELCUTIE2009 responded
Good morning Mr. Salvatierra,
I will be more than happy to provide you with more information and if you are unable to obtain my contact information from the date and time of my appointment, please let me know, because I believe that if I send you my contact information through this channel you will not be the only one that will receive it. My appointment date was, as I mentioned before, December 29th, 2023 at 11:00 for the Service Department and was to have my tinted windows replaced due to damage over the years since they were installed when I purchased my vehicle there, at the WPB Dealer.
V/R,
Nurse
M.G.
Vada is really amazing.
She really cares about the customers and their cars. The service here is great!
She really cares about the customers and their cars. The service here is great!
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by Zioreece
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2023 -
Braman Honda of Palm Beach responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vada and our team, and we look forward to working with you again.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Great person made me feels specials Didn’t make me
pressured. Definitely would come back
pressured. Definitely would come back
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by Richie
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2023 -
Braman Honda of Palm Beach responded
It's great to hear that you had such a positive experience, Richie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Very accommodating and easy to make an appointment , did
not wait too long , seen by advisor right away
not wait too long , seen by advisor right away
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by F_VILLANUEVA1956
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2023 -
Braman Honda of Palm Beach responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
My #1 dealer always a pleasure to have my car service at
Braman Honda. Ms Veda always come to my rescue, I’m a last minute person but with Veda things always workout for me. Thank you Ms Veda
Braman Honda. Ms Veda always come to my rescue, I’m a last minute person but with Veda things always workout for me. Thank you Ms Veda
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by Fifiecasimir
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2023 -
Braman Honda of Palm Beach responded
Thank you for the kind words for Vada and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
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4 yrs, 1 mo
