V Moua

Staff are very nice and helpful specially V listen me carefully and did my vehicle ready on time carefully and did my vehicle ready on time More

Report | Print

Had an excellent service of my Lexus TX 350. It was fast and got my car back super clean. My service advisor V was outstanding, very helpful, polite and knowledgeable. Thank you Sacramento Lexus It was fast and got my car back super clean. My service advisor V was outstanding, very helpful, polite and knowledgeable. Thank you Sacramento Lexus for a great service. More

Report | Print

I had my service done; very pleased. Great staff, friendly, tentative, organized. Definitely recommend this dealership. Great staff, friendly, tentative, organized. Definitely recommend this dealership. More

Report | Print

V has been very professional and very efficient in dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service p dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service provided to clients are above and beyond. This is the reason why i have both of my Lexus vehicles serviced at Lexus of Sacramento. More

Report | Print

My first time there, really impressed with their work, professionalism and courteousness, enjoyed my experience with Sacramento Lexus. professionalism and courteousness, enjoyed my experience with Sacramento Lexus. More

Report | Print

I purchased my vehicle from them in 2015, have ALWAYS brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repai brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repair it and keep giving me excuses as to why they can't. Each service rep gives me a different story, very disappointed in their services. I have poured thousands of dollars for upkeep of my car at this dealership, yet they won't take responsibility for their failures. This month, they left my car out. the hot sun caused a crack in the windshield. Very very unhappy. Lithia motors, please take responsibility, the prior owner did. More

Report | Print

This was first time at Lexus Sacramento dealer for service, they promised the time I made, after the service everything is smooth, I will go there for the next time. service, they promised the time I made, after the service everything is smooth, I will go there for the next time. More

by goodpoker33 Verified Customer Verified Customer

Report | Print

It was done timely and the cost was what was estimated The loner was nice The loner was nice More

Report | Print

V went over the different packages. And also explained the next service that will be required. And also explained the next service that will be required. More

Report | Print

I made an appointment. When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Th When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Then I was told the car was done with the service but they couldn't find the a problem with the seat. I made them drive the car with me. Then they heard the issue. Then I left the car there to have the seat repaired. More

Report | Print