Umair Safdar

I was close to a "No" on the "Would you recommend this dealership". It was saved from a "No" based on Aria, as well as Betty. 1. Working with Betty and Aria was great. Betty was fully informative and pa dealership". It was saved from a "No" based on Aria, as well as Betty. 1. Working with Betty and Aria was great. Betty was fully informative and patient with my sorting out my decision on purchasing warranty or rust proofing. Aria was great in working towards my needs and providing perspectives on the cars on lot and process or ordering new ones. Had I worked with Aria from the start, I believe I would have purchased the right car for me. As it was, I did not purchase the car I should have. 2. I originally purchased a Corolla sedan hybrid, then cancelled it (my decision, though incorrect) and ended up purchasing a Corolla hatchback. After the cancellation of the hybrid sale, in conversation with Aria, I gained a new perspective on the purchases. He's very informative, personable and appreciates your particular needs. Unfortunately, the hybrid had been re-sold already. 3. The car I purchased had a number of immediate issues. I felt there wasn't the transparency I would expect with buying from a prominent dealer. i) A large scrape on underside that had not been pointed out ii) Cigarette odor that was not, as promised, dealt with prior to delivery. iii) A cigarette burn on a seat that was not pointed out. iv) When arrangements made to bring car in to deal with cigarette odor there was an internal mix up that required a re-booking, wasting a morning for me. I hope to have that and the burn resolved with the re-booking. More

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Excellent job done . umair is a good guy and good at his job, I would recommend him over and over again. umair is a good guy and good at his job, I would recommend him over and over again. More

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Met with Umair; great experience. We feel we got a fair price, and the car is lovely. We feel we got a fair price, and the car is lovely. More

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Mr Umair served us to buy our Toyota tundra 2019, limited, crew cab , he is very nice guy , excellent behaviour, very good knowledge of the vehicles, we are very much satisfied from Umair Saddique, w limited, crew cab , he is very nice guy , excellent behaviour, very good knowledge of the vehicles, we are very much satisfied from Umair Saddique, we definitely recommend him for new people we are seeking any Toyota, More

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Best customer service. Umair was very helpful and professional in handling and showing range of options for the car. Umair was very helpful and professional in handling and showing range of options for the car. More

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It was very fast and easy. Mr. Safdar was amazing, my order was processed in under 20 mins, how amazing that would be. Mr. Safdar was amazing, my order was processed in under 20 mins, how amazing that would be. More

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Umair is very helpful. He has very good knowledge about all Toyota vehicle. He understands customer’s need and family requirements. After that, he gave in depth informa He has very good knowledge about all Toyota vehicle. He understands customer’s need and family requirements. After that, he gave in depth information about each feature of all cars. Very good salesman More

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I scheduled a virtual viewing for a Pre-Owned car with Umair for 10:00 AM since I am in Ottawa. However, after waiting for over 30 minutes, I never received a call. This lack of follow through demonst Umair for 10:00 AM since I am in Ottawa. However, after waiting for over 30 minutes, I never received a call. This lack of follow through demonstrates poor professionalism and reliability. Instead of a genuine response, I only received automated messages. I cannot recommend a salesperson who does not take their commitments seriously. More

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Umair was very attentive to my needs and responded quickly. It was a good service experience with the other staff when taking delivery of my new vechile. quickly. It was a good service experience with the other staff when taking delivery of my new vechile. More

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Delivered as promised, no overcharges no hidden fees, over all good experience, salesperson Umair was very professional and knowledgeable over all good experience, salesperson Umair was very professional and knowledgeable More

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