Ue Vang | Page 7

Went in for my first oil change on my 2021 Suburu Ascent. In less than 40 mins I was on my way again! Always wonderful service from Ue and his service team! Keep up the great work guys!!! I appreciate it so In less than 40 mins I was on my way again! Always wonderful service from Ue and his service team! Keep up the great work guys!!! I appreciate it so much!!! More

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Service was quicker than usual, about an hour long with recall part, oil change and tire rotation. Vehical pickup and checkout went smoothly with Ue. recall part, oil change and tire rotation. Vehical pickup and checkout went smoothly with Ue. More

by Xgwbl Verified Customer Verified Customer

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They were great helping me decide which car was best for me and went over all controls and scheduled a follow up to go over it again. me and went over all controls and scheduled a follow up to go over it again. More

by TDETVILER Verified Customer Verified Customer

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The one star review is because they keep sending me email and surveys even though I sold the vehicle several months ago. Every time I try to respond saying I no longer own the Subaru but to no avail. Since t and surveys even though I sold the vehicle several months ago. Every time I try to respond saying I no longer own the Subaru but to no avail. Since this is a survey about the dealership and not the Subaru, which i really liked, a one star for not listening seems appropriate. More

by hnordin380 Verified Customer Verified Customer

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During the years of owning my Subaru Outback that I purchased new in the autumn of 2004 at White Bear Acura Subaru, my Outback continues to appear to remain in "mint condition." The only mistake the d purchased new in the autumn of 2004 at White Bear Acura Subaru, my Outback continues to appear to remain in "mint condition." The only mistake the dealership continues to make is their failure to showcase in their TV commercials the fine features and benefits that their amazing Service Department provides their customers. During one of my scheduled service visits, a man, whose last name is Luther, approached me and apologized for how the back bumper of my Outback had been lightly dinged while it was awaiting an oil and filter change. He then instructed the Service Department to replace the entire bumper at no cost to me. They should have Nicole Love, one of their many loyal and talented Service Department associates, appear in their many TV commercials, to tell her personal story about why years ago she chose White Bear Acura Subaru to be her place of employment. You can buy a Subaru from any one of many dealerships. But when you have it serviced, you can always trust that White Bear Acura Subaru will properly service it in a manner that gives you true peace of mind and well-being. - Paul Johnson, Columbia Heights More

by PaulJohnson Verified Customer Verified Customer

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excellent courteous and well explained services and reminders about factory recalls + what is special on repairs/regular maintenance calls. Excellent lobby with coffee beverages. thank you so very reminders about factory recalls + what is special on repairs/regular maintenance calls. Excellent lobby with coffee beverages. thank you so very much More

by SANJAYKSETHI Verified Customer Verified Customer

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WB Subaru service people are efficient, knowledgeable and courteous. I had no problem getting an appointment when I wanted one. They reminded me that I had a lift gate problem that would be taken care of a courteous. I had no problem getting an appointment when I wanted one. They reminded me that I had a lift gate problem that would be taken care of at no charge. They explained what they did during the visit and didn’t rush me out the door. Plus, I got a car wash and some interior clean-up. The waiting area wasn’t crowded either, so I felt safe from any Covid problems. More

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When I expressed an interest in looking at new cars Ie brought me over to the sales floor and introduced me to Kevin who made the whole process easy. Also the young lady who processed my loan was most hel brought me over to the sales floor and introduced me to Kevin who made the whole process easy. Also the young lady who processed my loan was most helpful. I am enjoying my new vehicle. Thank you! More

by MMCGRAWDETVILER Verified Customer Verified Customer

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Our Salesman, Sam was honest, to the point and very knowledgeable of the product. Worked with us on what we wanted and needed. At delivery he went through everything on the car. We couldn’t remember al knowledgeable of the product. Worked with us on what we wanted and needed. At delivery he went through everything on the car. We couldn’t remember all of the systems but feel we can contact if we have questions. He also did a nice follow up about a eeek later. Also the finance lady was a pleasure to work with. We had a fun time at the dealership More

by dlstrenge Verified Customer Verified Customer

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Worked with Ue for the second time in 6 months--fantastic customer service! He takes the time to explain the work and any alternatives. No pressure whatsoever. customer service! He takes the time to explain the work and any alternatives. No pressure whatsoever. More

by NICK.ANDERSON406 Verified Customer Verified Customer

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