Ue Vang
Ue Vang at White Bear Acura Subaru

Ue Vang | Page 4

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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507 Reviews
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507 Reviews

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507 Reviews of Ue Vang

July 19, 2021

Dealership Rating
Employee Rating

Had bad service issues a year ago and will not bring our car there again. I did bring it in last month because of a recall but thats it. Back in 2016 our salesman was not very customer friendly but we bough More

by GALGA961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peng Lee

July 16, 2021

Dealership Rating
Employee Rating

I own two Subaru SUVs (Crosstrek and Forester) and have always been completely satisfied with their service center. The shop is neat and organized. The staff are friendly and courteous. I really appreci More

by Steve T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

White Bear Acura Subaru responded

That's good to hear Stave. Thank you for trusting us to work on both your Crosstrek and Forester!

July 07, 2021

Dealership Rating
Employee Rating

Good service, this was for a lost key replacement, my fault. Only wish the replacement didn't have to cost so much. Not becoming to a Subaru. More

by Gary Lee Kullman
Recommend Dealer
Yes

Other Employees Tagged: Peng Lee

June 29, 2021

Dealership Rating
Employee Rating

Across the board, all personnel I have encountered and interacted with proved knowledgeable and helpful in equal degrees. Couldn't be more impressed on my part! More

by RDAVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kayde Przybylski , Donovan Brummond, Doug Hanson, Peng Lee, Nicole Love

Jul 03, 2021

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate it! We look forward to seeing you again!

June 27, 2021

Dealership Rating
Employee Rating

I get all my service done at White Bear Subaru. The staff is professional and I trust them to work on my car. More

by labergson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Luke Lien , Peng Lee

Jul 03, 2021

White Bear Acura Subaru responded

That's good to hear! Thank you for your continued support!

June 26, 2021

Dealership Rating
Employee Rating

Fast and efficient service. Very friendly crew. Waiting room clean and spacious. More

by Kelly Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Luke Lien , Peng Lee, Nicole Love

Jun 30, 2021

White Bear Acura Subaru responded

That's good to hear Kelly! Thank you for the 5 stars!

June 25, 2021

Dealership Rating
Employee Rating

So disappointed. We have come here for over 15 years, but will never come back. We brought our car in for a recall and we’re told our brakes needed to be repaired. We asked to have them repaired, but t More

by Dwoodsweis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 29, 2021

White Bear Acura Subaru responded

Hi there, we're sorry you had this experience. Would you be able to provide your name/VIN/phone number in a private response so we can look further into this situation? Thank you!

Jun 30, 2021

White Bear Acura Subaru responded

Thank you. We have forwarded your information to the Service Director, Donovan. He will look further into your situation.

Jul 06, 2021

White Bear Acura Subaru responded

Due to the service being late in the day, unfortunately there was not enough time to correctly repair the brake concern. We would be happy to arrange picking up and delivering the car in order to complete the brake work and make sure the vehicle is safe for you to drive. Please let us know if this would help correct the concern.

Jun 29, 2021

Dwoodsweis responded

Not sure about VIN number, but the name is Dylan and Marcia Woods-Weisman.

Jul 06, 2021

Dwoodsweis responded

I won’t ever be coming back again. It was not too late when I requested the brakes to be fixed. It was too late when your service person realized that he had screwed up. The incompetence of the customer service is so great there that this response to me even shows your incompetence. I was clear and your service person did not understand. He didn’t ask to clarify at the time. Horrible service at this place (I am not saying the name on purpose). Always makes me feel bad every time I have had a problem, like it is my fault. You are to blame. Your service people are to blame. Train them to clarify when they are confused better. Quit blaming me for your horrible training.

June 19, 2021

Dealership Rating
Employee Rating

Always have a good experience whenever I bring car in. Everyone I have dealt with have always been courteous & do a terrific job. Will always recommend the dealership to anyone looking for a car More

by Mary Haas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 21, 2021

White Bear Acura Subaru responded

That's god to hear Mary. We're glad our team has provided a good experience for you. Thank you for your support.

May 31, 2021

Dealership Rating
Employee Rating

Best service ever ! Love these guys! Always kind, explain the service, and timely. I appreciate them! I’ve gone there for years with my Acura ! Thank you! More

by STACEY.BRASCHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Luke Lien, Daniel Fitzgerald , Jake Buckles, Doug Hanson, Peng Lee, Nicole Love, Jesse Wood

Jun 01, 2021

White Bear Acura Subaru responded

Thank you for you kind words and your continued support!

May 27, 2021

Dealership Rating
Employee Rating

Very good service, hassle-free, and friendly. Great place to go for your vehicle check-up and tune-up. Wouldn't hesitate to go back and to use their services again. More

by BZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Luke Lien, Daniel Fitzgerald , Jake Buckles, Doug Hanson, Peng Lee, Nicole Love, Jesse Wood

May 29, 2021

White Bear Acura Subaru responded

We're glad you had a good experience with us. Thank you for your support!

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