Tyrone Cypress | Page 2

Great service Just got my my first car from Koons Annapolis. Chris Zook was my salesman and did a great job. Just a over good dude. Did everything to help me out an Just got my my first car from Koons Annapolis. Chris Zook was my salesman and did a great job. Just a over good dude. Did everything to help me out and more. Highly recommended place. More

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Great! My experience at Koons with Alex, Tyrone, and Dan was great. They were knowlegable, efficient, and kind through each step of the process...and I'm rea My experience at Koons with Alex, Tyrone, and Dan was great. They were knowlegable, efficient, and kind through each step of the process...and I'm really happy with the truck I purchased! More

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great dealership! From the moment I walked in to the used car sales dept. everyone that I had any contact with was very courteous and helpful. My sales person was Scott From the moment I walked in to the used car sales dept. everyone that I had any contact with was very courteous and helpful. My sales person was Scott Kinsley and he was very helpful , knowledgeable and not pushy unlike the dealership that I had been dealing with Scott & the finance mgr. Tyrone Cypress they were great guys to deal with. I would recommend to anyone. More

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Awesome Dealership and Sales Representative Experience! Awesome Dealership! Never once did I feel like I was in a shark attack car buying experience or rushed into making a decision. I have always in the pa Awesome Dealership! Never once did I feel like I was in a shark attack car buying experience or rushed into making a decision. I have always in the past had bad car buying experiences. December 28, 2016 was my second time purchasing a vehicle from Koons Annapolis Toyota. My sales representative Joe Gross made each experience very enjoyable. He's always managed to make me believe I can have any vehicle on the lot with a little perseverance, strategy, and a little hard work. He's such a positive, fun individual too. He was very professional, kind and courteous in helping me to pick out my first and second vehicle, and very attentive, going on test rides and getting me in the car that was just right for me, until I could finally get into the truck of my dreams. I will never go back to the dealerships in my past experiences. I absolutely found it hard to leave each time I bought my vehicles from Koons Annapolis Toyota because they actually made me feel as though I was a family member instead of just a sale. I can actually say my best car buying experience was with my Salesman Joe Gross of Koons Annapolis Toyota, who went above and beyond to somewhat guide me in how to get into the car of my dreams. Much like what a dad would do for you. This made me feel that I was actually cared for in my choices. Now I'm in my truck of my dreams! I absolutely love, love, love my new truck!!! Thank you Joe Gross!!! If you are looking for a great car buying experience, ask for Joe Gross. He is awesome!!! The staff members of this dealership are amazing and super friendly. Suheil Katan (GM) goes above and beyond to make a deal work for you. I am truely greatful! I will continue to buy from Koons Annapolis Toyota in the near future. Thank you so much!!! More

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Impossible Made Possible Toyota of Annapolis made my first time buying a car a great experience! The staff was so friendly and took away every nervous bone in my body. Joe Gro Toyota of Annapolis made my first time buying a car a great experience! The staff was so friendly and took away every nervous bone in my body. Joe Gross was my car salesman and he was very professional and instead of just trying to sale me a car he made sure it was great for me and fit my lifestyle. Tyrone Cypress worked hard to get me approved as first time car buyer. I also had the pleasure to meet the manager Suheil Katan. Joe, Tyrone, and Suheil made me feel like I was apart of the Toyota family. With their hard work I left the dealership with a excellent deal and every excited customer rolling in my new 2017 Toyota Corolla that I love very much!!! More

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No Hassles! Scott Kinsley was very friendly and helpful. It was the fastest and most hassle free process ever! Tyrone Cypress in finance was also a great help. I Scott Kinsley was very friendly and helpful. It was the fastest and most hassle free process ever! Tyrone Cypress in finance was also a great help. I will be going back for sure.... More

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EXCELLENT GREAT SALES GUY JOE! BEST FINANCE MANAGER OUT THERE TYRONE CYPRESS HE'S BEEN IN THE BUSINESS FOR A VERY LONG TIME. CORPORATE IF YOU ARE REVIEWING T GREAT SALES GUY JOE! BEST FINANCE MANAGER OUT THERE TYRONE CYPRESS HE'S BEEN IN THE BUSINESS FOR A VERY LONG TIME. CORPORATE IF YOU ARE REVIEWING THIS PROMOTE TYRONE. HE SETTLES A LOT OF DEALS. ANGIE More

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The Special Specialist The Super Deal This season if you are treating yourself or a loved one to a pre-owned car, look no further than Koons of Annapolis on West Street. The Super Deal This season if you are treating yourself or a loved one to a pre-owned car, look no further than Koons of Annapolis on West Street. Forget the horror stories about the sleazy sharks that populate some car lots; you are safe here. You will be lucky if you deal with the young man I dubbed the “Special Specialist”, Alex Chambers , Salesman Extraordinaire. Recently, I looked around the car lot after church on a Sunday morning. No pressure! That’s when I saw the gleaming “black beauty” with a cream, leather interior. I fixed an appointment with Alex the following day. He was there - charming, efficient and knowledgeable. Dealer’s tags, copies of documents and keys were taken care of quickly and away we went for the test drive! I asked for a longer spin to make sure this pack of horse power was the one. “Sure “, he said patiently, so I cruised down a couple other streets. His answers about the vehicle and the buying process were sound, not fluffy. I was reluctantly relinquishing a Toyota Corolla (accidents happen), but now it was time to sign on the dotted line again. Next, Alex escorted me to Tyrone Cypress, the Manager who worked his magic and walked me through the financing process. Meanwhile, they treated me to bottled water and other refreshments. Alex graciously hooked up my cell phone to the car and also promptly addressed one concern after the purchase. In all, it was a superior buying experience. All roads lead to Toyota in Annapolis! More

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Great Assistance and Service! I purchased our third vehicle at Koons Annapolis Toyota, Joe Gross helped me get into a new corolla. My old corolla had issues and was not about to p I purchased our third vehicle at Koons Annapolis Toyota, Joe Gross helped me get into a new corolla. My old corolla had issues and was not about to put money in an old car. He was so knowledgeable and professional it made me feel comfortable. This purchase was way better than my previous one because my financial service provider Tyrone Cypress was really helpful by working with my husband and I every step of the way, until we had a good deal. Overall the staff was very pleasant. More

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Takebackers I gave my offer and they had accepted it via phone, due to me being at work. Approximately 2-3 minutes later after accepting it, one of the salesman c I gave my offer and they had accepted it via phone, due to me being at work. Approximately 2-3 minutes later after accepting it, one of the salesman called me back and let me know that they had changed their mind and could not accept my offer any longer. Because it would be "too much of a loss" after all. Mind you, the lowest they said they could go when they called me back after accepting my offer was $1,000 higher than what we agreed upon. I definitely was shocked and mad at the time because I was excited to be able to get the truck on Saturday, and then it all slapped me in the face. First impressions matter. Update* I ended up getting a callback and there was miscommunication apparently. I finally did purchase the truck and got it for a good price. Not bad people, just need some improvement on communication and giving callbacks a little faster since I've called numerous times and left messages before and still never received a call back until a day or two later. Still waiting on a call back now actually because they're saying they haven't received my check from my back.(mind you I have called back multiple times today as requested to give them the tracking info and the persons name who signed for it at the dealership) More

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