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Tyler Zimmerman
Tyler Zimmerman at Boucher Nissan of Waukesha
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Tyler Zimmerman

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.9
10 Reviews
4.9

10 Reviews

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10 Reviews of Tyler Zimmerman

September 12, 2024

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Employee Rating

Nice people. The wait was very long. So, the planning needs improvement. The service was very good though. More

by sislinmarkusse
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Luis Arteaga, Johnathan Kiley

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Sep 12, 2024

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

September 12, 2024

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Overall satisfied with service. Oil light went on about two weeks after . Maintenance was not reset. More

by mtaxman1
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 13, 2024

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

September 04, 2024

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Always an honest service place to service my Nissan Maxima. Never push me to do more than what is needed or at least tells me so I can budget for it!! More

by KHAUSE0
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Recommend Dealer
Yes
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Sep 04, 2024

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

September 04, 2024

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Boucher Nissan takes good care of me and my car. Service does a great job answering my questions. I have a higher level of confidence with the Boucher team. More

by Pattilock24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny DiBrito

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Sep 04, 2024

Boucher Nissan of Waukesha responded

Thank you, Patti, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

August 26, 2024

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well, went for oil change, end up with need to replace oil pan, but worse part about it was no one really communicated about the time was gonna take... i had to call and ask about it. other issues i ask More

by IMALISZEWSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arteaga

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Aug 27, 2024

Boucher Nissan of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Melvin Ehnert Service Manager 262-542-5500

August 21, 2024

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Thank you for being very accommodating and taking the extra time to explain everything. See you in 3,000 miles! More

by jenmast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2024

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that Tyler and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert Service Manager 262-542-5500

August 19, 2024

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Terrible experience. Tyler in the service department went above and beyond to take care of me. Incomplete work that took multiple visits to get completed. Would recommend More

by Keith
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 23, 2024

Boucher Nissan of Waukesha responded

Keith, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Melvin Ehnert Service Manager 262-542-5500

August 10, 2024

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Employee Rating

The Waukesha team took care of my oil change and a brake issue. I was able to drop the car off early and get all my needs taken care of. More

by tabbott28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Luis Arteaga, Johnathan Kiley

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Aug 11, 2024

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

August 08, 2024

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The gentlemen who worked with me, Drew, Jason and Noah were very patient with me and extremely helpful. More

by MannHousehold
Recommend Dealer
Yes

Other Employees Tagged: Drew Harrig, Jason Archimede, Melvin Ehnert, Noah Eastridge, Johnathan Kiley

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Aug 09, 2024

Boucher Nissan of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Drew and our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Drew Harrig General Sales Manager 262-542-5500

July 31, 2024

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I appreciate the personalized service I get in the Service depart. Friendly employees, Great service. More

by CLY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2024

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Melvin Ehnert Service Manager 262-542-5500

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