Simon was excellent.
Found the exact vehicle I was looking for and made it an easy purchasing experience.
Found the exact vehicle I was looking for and made it an easy purchasing experience.
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by kdengland
May 13, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are so glad that Simon took great care of you and made your experience with us an all-around success. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great Extended Warranty Service My C300 has been trouble
free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty exp
free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty expires. Sam the Service Tech quickly found the problem and replaced the failing module. I am always confident that Walter's will keep my cars running in perfect condition.
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by EraSprinter
Service Price Transparency
Other Employees Tagged:
JR Rodriguez
, Sam the System Technician
Apr 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
EraSprinter,
We are grateful for you leaving Sam this wonderful review! We are thrilled to hear that Sam took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she quickly found the problem with your Mercedes-Benz C300. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Edwin Correa was very helpful and professional in our
transactions. I admired him on being not to pushy. I will recommend him to my friends and relatives.
transactions. I admired him on being not to pushy. I will recommend him to my friends and relatives.
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by jojo_olega
Apr 17, 2024 -
Walter's Mercedes-Benz of Riverside responded
JoJo,
Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Edwin's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very helpful and professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I cannot even express how impressed I was with this
beautiful dealership. The people were genuinely nice and I would love to refer friends to you.
beautiful dealership. The people were genuinely nice and I would love to refer friends to you.
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by Linda Ascher
Dec 18, 2023 -
Walter's Mercedes-Benz of Riverside responded
Linda,
Thank you so much for leaving us this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they impressed you and were genuinely nice. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I am ordering my next 2024 C300 with Pinnacle/Driver
Assistance. I currently have a 2017 C300 with all of the Technical options. I wanted to see all of the new changes and how they work. Christian has
Assistance. I currently have a 2017 C300 with all of the Technical options. I wanted to see all of the new changes and how they work. Christian has a wealth of knowledge regarding all of the new features. Being a retired System Engineer, it's nice to learn from someone that really knows the Technical features of my next car.
After reviewing all of the new options, I was happy to place a custom order on my next C300. The order process was pleasant and I am happy to wait for my new C300 to arrive as I wanted to get the car with exactly the correct features.
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by EraSprinter
Nov 20, 2023 -
Walter's Mercedes-Benz of Riverside responded
Era Sprinter,
We greatly appreciate you for leaving Christian this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Christian could provide you with top notch service. We are delighted to know that he made your car buying experience here at Walter's Mercedes-Benz of Riverside a pleasant one. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2024 C300- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
It was a pleasure buying my vehicle at this dealership.
Excellent customer service and all of the staff are friendly.
Excellent customer service and all of the staff are friendly.
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by liltravieza.yz
Other Employees Tagged:
Johnnie Garcia, Nick Hays, Rami Jaouhari
Aug 02, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave us this positive review! We are honored to have had the opportunity to work with you here at Walter's Mercedes-Benz of Riverside, and we are so glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Fast , no hidden fees purchase .
They were prepared everything in advance so we’ve got the there and picked up the car and left
They were prepared everything in advance so we’ve got the there and picked up the car and left
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by Vrej39
Jul 18, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your wonderful review! We are delighted that our team could provide you with a smooth, 5-star experience. We greatly appreciate the opportunity to work with you. We warmly congratulate you on your new vehicle- on behalf of the entire team here at Walter's Mercedes-Benz of Riverside!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
This has to be the worst dealership I've ever
encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to brin
encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to bring it back the next day for a week of service because they did not finish the inspection correctly. If they ever promise you something like a second key fob and you drive off the lot with it nope never going to get it. No matter how much you ask them to live up to the sales contract, and yes it was promised during the sales speech then when asked where is it they only say do you have in writing, rudest rudest bunch of liars ever. Nope once the deal is done they dont't give a flyinf f. And if I could give the salesman Christian A. negative 100 oh boy would I. Also the sales manager will try to say oh that was just an impression of your experience not ours , or they will say we do not see you in our records maybe another dealership, are you serious? While looking at the sales contract so BS all around. And now we want to go refinance just to get away from them and Maintenace in a different dealership. Sooo, If I could warn you more not to buy from them I would they literally only care about the commission and new car sales, if you buy used and only spend 40k you are sol good luck
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by dany693
Jun 13, 2023 -
Walter's Mercedes-Benz of Riverside responded
Hi,
Thank you for the feedback here. I’m sorry that this was the service that you got with us. Would you please call me so I can solve these issues for you?
Sean Davisson
General Manager
Walter’s Mercedes-Benz of Riverside
(951) 441-6182
Jun 08, 2023 -
dany693 responded
Walter's Mercedes-Benz of Riverside
Jun 6, 2023
dany693
This has to be the worst dealership I've ever encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to bring it back the next day for a week of service because they did not finish the inspection correctly. If they ever promise you something like a second key fob and you drive off the lot with it nope never going to get it. No matter how much you ask them to live up to the sales contract, and yes it was promised during the sales speech then when asked where is it they only say do you have in writing, rudest rudest bunch of liars ever. Nope once the deal is done they dont't give a flyinf f. And if I could give the salesman Christian A. negative 100 oh boy would I. Also the sales manager will try to say oh that was just an impression of
your experience not ours so xx all around. And now we want to go refinance just to get away from them and Maintenace in a different dealership. Sooo, If I could warn you more not to buy from them I would. good luck
Nice clean dealer with great customer service and
support. I would definitely recommend this place for your next vehicle purchase
support. I would definitely recommend this place for your next vehicle purchase
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by gutierrezjosh99
Jun 05, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review and recommendation! We are so glad that our team could provide you with 5-star service. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Love Riverside Mercedces dealer they always take care of
me !!! Thanks KJ for everything you’re truly appreciated bro !!!
me !!! Thanks KJ for everything you’re truly appreciated bro !!!
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by jerni848
Other Employees Tagged:
Nick Hays, Karon Johnson, Enrique Velez, Jason
May 30, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star rating! We are delighted Karon and the team could consistently provide you with the quality care that you deserve. Karon will be honored to hear of your kind words. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager