Tyler Ratledge

Thanks Cameron, Michael, Tyler and Justice. Great service. Everybody was very friendly and easy to talk with. Enjoyed our time with them. I had looked at the 4 Runner online and reached out Great service. Everybody was very friendly and easy to talk with. Enjoyed our time with them. I had looked at the 4 Runner online and reached out to them. Due to my husband working and our distance away, we didn't get there until about 6:00pm which was an hour before they closed. We hadn't told them we would buy it, but that we were interested. We did buy the 4 Runner and brought it home that night. We didn't leave until about 9:30pm. They were pleasant and in no hurry even though it was past time for them to go home. Highly recommend them. Have a Merry Christmas! More

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Purchased this car last night and very happy with the professional service we received from everyone, especially our sales consultant Juan Carlos. No heavy high pressure or rush just informative and kno professional service we received from everyone, especially our sales consultant Juan Carlos. No heavy high pressure or rush just informative and knowlegeable on everything about the car. We were looking at 2 cars and he helped us to decided which one would be best for us. We would recommend this dealership. More

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Toyota of Cleveland helped me find the perfect car for me and were so patient with me through the chaos that can be car buying! and were so patient with me through the chaos that can be car buying! More

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All associates were professional. No pushy sales tactics. I did not feel pressured at all. No pushy sales tactics. I did not feel pressured at all. More

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Callaway was wonderful, very nice, and not pushy. He answered all my questions and made sure I was well taken care of as I purchased a new 2024 Toyota Venza. Awesome customer service and care. He answered all my questions and made sure I was well taken care of as I purchased a new 2024 Toyota Venza. Awesome customer service and care. More

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A good experience in our vehicle purchase. Fidel was professional and answered all of our questions and addressed our concerns. Tyler helped us get to the number we wanted. And then Justice go Fidel was professional and answered all of our questions and addressed our concerns. Tyler helped us get to the number we wanted. And then Justice got us through the papers and out the door. All 3 of these guys were very professional and explained details so there were no misunderstandings. We were in and out in less than an hour. A pleasant experience visiting this dealership. We appreciate the service they provided. In the past we have not had good experiences with other dealerships. From the start,being greeted with no pressure all the way to handing ove the keys to our vehicle, nice and clean and a full tank of fuel. More

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Matthew Frady, Justin Chretein & Justice Goodner worked so hard to get my husband the truck he had been looking at for weeks!! Love this dealership! They will get you what you’re looking for!! so hard to get my husband the truck he had been looking at for weeks!! Love this dealership! They will get you what you’re looking for!! More

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Absolutely thrilled with my experience! !!! Must of met and shook hands with 20 people. Michaela says she’s new to the place, but totally looks like a veteran. It was hard to part ways with !!! Must of met and shook hands with 20 people. Michaela says she’s new to the place, but totally looks like a veteran. It was hard to part ways with my car but needed to be done to get into a relatively new truck. Justice in finance was amazing!! Super gentleman and helped me in ways I didn’t think possible. Awesome experience More

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They were all very helpful and worked with my husband and I. They also spoke Spanish and made our trip and deal much smoother. I. They also spoke Spanish and made our trip and deal much smoother. More

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From the time I walked into Toyota Cleveland, I felt heard and understood. Fidel, Julien, and Tyler were beyond helpful and amazing. Their patience with me buying my first car is truly what sealed the d heard and understood. Fidel, Julien, and Tyler were beyond helpful and amazing. Their patience with me buying my first car is truly what sealed the deal. I am grateful to have had people who took car of me during my purchase as a person and not just another dollar sign. Job well done! More

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